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| - Fit Survey:
- 82% of Fit Survey Respondents said this shoe
"Felt true to size". - 84% of Fit Survey Respondents said this shoe
"Felt true to width". - 79% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( New Balance WW811 (Hook-and-Loop) )
Write an online review and share your thoughts with other Zappos.com customers!
| 82% of Fit Survey respondents said this shoe "Felt true to size"
84% of Fit Survey respondents said this shoe "Felt true to width"
79% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
New Balance WW811 (Hook-and-Loop)
Number of reviews: 91
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-23 06:04:15 New Balance WW811 (Hook-and-Loop)
Reviewer:
Jeanette
from Denver
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
My active Mom who is 87 was having trouble tying her shoes, so I needed something that would be easy for her to put on herself. But I also wanted it to be comfortable, supportive and not look too utilitarian or stand out too much. These shoes fill the bill in every respect. She loves them and wears them so often I bought her another pair in a different color.
2009-11-05 11:48:13 New Balance WW811 (Hook-and-Loop)
Reviewer:
Ruth M
from AL
Overall:
Comfort:
Look:
Zappos never lets me down. I can\'t think as fast as they can deliver. My shoes are exactly what the ad said. I have worn New Balance for over 10 years, and I don\'t expect to change. They fit perfectly and are soooo comfortable.
2009-11-02 06:51:50 New Balance WW811 (Hook-and-Loop)
Reviewer:
Suzanne V
from Wisconsin
Overall:
Comfort:
Look:
The shoes are perfect. It's not the first time she has had this exact shoe. And the Zappos' service is exceptional!
2009-10-25 15:48:42 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from CA
Overall:
Comfort:
Look:
I love these shoes! The best ever! If you have to be on your feet all day like me, get these shoes.
2009-10-15 15:31:37 New Balance WW811 (Hook-and-Loop)
Reviewer:
Bess P
from North Alabama
Overall:
Comfort:
Look:
The New Balance Shoes I purchased from Zappos recently (this was my third or fourth time to buy this style) are really good walking shoes. They are comfortable and last a long time. Because I wear them for gardening, when they get soiled inside, I just toss them in the washer with some towels or small rugs and wash them. They come out fine and are ready for another turn in the garden. I love the velcro fasteners. The shoes really last.
Other brands recommended by reviewer: None are as good.
2009-10-05 08:31:30 New Balance WW811 (Hook-and-Loop)
Reviewer:
Cheryl
from Texas
Overall:
Comfort:
Look:
This is the first time I have ordered shoes online. I can tell you I am extremely pleased that I did. Not only did Zappos have my size (I need a wide or extra wide witdth), they were shipped in record time! The shoes are very comfortable and allow for some swelling of my feet without being uncomfortable. They are not the cutest thing on the block, but I bought them for comfort in walking, and they do the trick! I will definitely be back to shop for more.
2009-10-05 08:31:22 New Balance WW811 (Hook-and-Loop)
Reviewer:
Cheryl
from Texas
Overall:
Comfort:
Look:
This is the first time I have ordered shoes online. I can tell you I am extremely pleased that I did. Not only did Zappos have my size (I need a wide or extra wide width), they were shipped in record time! The shoes are very comfortable and allow for some swelling of my feet without being uncomfortable. They are not the cutest thing on the block, but I bought them for comfort in walking and they do the trick! I will definitely be back to shop for more.
2009-09-17 06:27:32 New Balance WW811 (Hook-and-Loop)
Reviewer:
Sandy A
from Ohio
Overall:
Comfort:
Look:
These are very comfortable shoes. Anyone on their feet a lot should try them out. The wide width is a bonus for us that have the need for a wider shoe. I bought them in the white with a pink breast cancer awareness ribbon on the tongue to show my support. They are also very sporty and look good with my jogging suits when I go to my son's football games. Zappo's is a great place to shop. If you want excellent customer service and free shippng, then this is the place for you.
Other brands recommended by reviewer: nike, ecco, sketchers
2009-09-08 10:50:41 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from MD
Overall:
Comfort:
Look:
I am very pleased with my new shoes and will be ordering another pair soon. I have ordered from Zappos and have never has a problem with them. They are prompt in filling orders. I have never had to return anything. I highly recommend Zappos.
2009-08-17 18:03:19 New Balance WW811 (Hook-and-Loop)
Reviewer:
Dorothy Caldwell
from orange city fl
Overall:
Comfort:
Look:
I love these shoes. This is the third pair I have purchased. I work on my feet every day; they are super comfortable, even after a long 10 hour day. They are not cute or pretty, but they are well made and my feet or back does not hurt at the end of the day.
2009-08-16 06:54:00 New Balance WW811 (Hook-and-Loop)
Reviewer:
Darlene Oliver
from Winnebago, MN
Overall:
Comfort:
Look:
Zappos is the best! My order arrived and I wasn\'t sure if the size was right for me. I contacted them and they immediately sent me another size and I was able to compare and they didn\'t charge me for the second pair. I returned one pair and when they received it they sent me \r\nemail and I appreciated not having two pair of shoes on my charge card. I love my Hook & Loop\r\nNew Balance shoes. They are very comfortable and I put them on and wore them the entire day - they didn\'t need breaking in at all. Thanks, Zappos!
Other brands recommended by reviewer: Merrell shoes are great.
2009-08-04 21:40:58 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from AuGres MI
Overall:
Comfort:
Look:
I love my hook and loop New Balance shoes; so easy to get off and on. No more laces to wash and buy over and over.
2009-07-11 17:15:06 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from nc
Overall:
Comfort:
Look:
First I ordered my normal size 8,5 wide (I have wide feet) but had to exchange for 8 medium. Size 8,5 wide was too big. The shoes are comfy and cute with my scrubs. Zappos service is super! Don't want to shop anywhere else.
2009-07-02 08:46:50 New Balance WW811 (Hook-and-Loop)
Reviewer:
Janet L.
from Massillon, Ohio
Overall:
Comfort:
Look:
I have to wear a brace and have a very hard time getting a shoe to fit me. I ordered The NB shoe and love it. I loved the fit so much I reordered it so I would have a spare. The shoe is very comfortable, and the style of it is very nice looking. If you want a comfortable shoe I recommend buying this one! The service at Zappos is excellent and I would recommend this store definitely!
2009-06-13 10:33:14 New Balance WW811 (Hook-and-Loop)
Reviewer:
CM
Overall:
Comfort:
Look:
My mother has bad arthritis, her feet are wide, she has been having hard time to find the right kind of shoes that fit and feel comfortable. Finally we bought her this New Balance in wide that fit her feet very well, and she has been wearing them everyday.
2009-04-26 13:12:54 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from Feeding Hills, Massachusetts
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great Balance from New Balance made in the USA -
I can put my orthotics in with no problem. Wore them all day with no problem. Highly recommend this sneaker for the "older" woman. Anyone who has balance issues and loves to walk would do well with this shoe
Other brands recommended by reviewer: Any New Balance MADE IN THE USA
2009-04-18 14:03:32 New Balance WW811 (Hook-and-Loop)
Reviewer:
Dorothy
from Hawaii
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Very, very comfortable.
I've been wearing the same shoes for years with laces and these are the second ones I've gotten with velcro. Very comfortable and very easy to adjust, and to take one and off.
Other brands recommended by reviewer: I wear mostly the New Balance
2009-03-12 07:52:35 New Balance WW811 (Hook-and-Loop)
Reviewer:
Kendra
from VA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Good Shoe -
I recently had to start wearing Superfeet orthotics as a recommendation from a podiatrist. I needed a shoe to accommodate them. I'm like a kid and my shoes are always coming untied, so I decided to try the Hook/Loop straps. They came in wide width. I've been wearing them every day since I bought them. They are great for accommodating the orthotics and very comfortable. Not too soft, with good support. I bought a wide width so I'd have room, and the heel slips a bit on my foot, but if I keep the straps tight, not too much. I'd recommend them to anyone.
Other brands recommended by reviewer: TEVA
2009-02-13 08:26:41 New Balance WW811 (Hook-and-Loop)
Reviewer:
Jean A.
from Columbus, OH
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great service -
I bought this shoe from Zappos because I had another pair which was getting old. They are the exact same model. Since I was satisfied with them, I wanted to get them again, but could not find them in town. Zappos found them and I could not be happier. This is a great company. Even sent me a thank you card for shopping there. Great personal service!!
2009-01-31 10:19:52 New Balance WW811 (Hook-and-Loop)
Reviewer:
Mo
from Prescott, Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Good walking shoe -
I had hip surgery 3 months ago and was trying to go on walks in regular shoes...bad idea! I tried these because of the Velcro fasteners and the wide toe-bed...they're great! Very, very stable - I don't feel like I'm walking off the shoe on uneven ground. Good support, good fit with medium-thick socks. A keeper!
2009-01-29 06:23:27 New Balance WW811 (Hook-and-Loop)
Reviewer:
Victoria F
from Oak Brook, IL.
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Arch: Moderate arch support
Ugly but Comph-eeeeeee !!!
Totally comfortable. The only thing is I don't find them to be attractive at all. But I'm a server and I wear a long apron so I'm not exactly making a fashion statement. But right out of the box total comfort don't have to wear them in at all. A great shoe if you’re on your feet and you aren't concerned with looking like your wearing orthotic type shoes. Also Zappos, you are the best!! The service that you offer your customers is amazing. Words can't say enough. Thank you.
Other brands recommended by reviewer: Dr scholls, Volotile Expulsion (if you want something with height)
2009-01-25 15:43:15 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
These shoes smell absolutely toxic and the smell has not faded after a month. You’ll hate to spend the day with people around you asking "What's that gasoline smell?"
2009-01-07 08:33:36 New Balance WW811 (Hook-and-Loop)
Reviewer:
Maryann
from Rochester, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
They do the job -
My 89 year old mother-in-law is happy with these shoes. They fit her small feet and narrow heel. Most of all, they are comfortable.
2009-01-06 14:02:23 New Balance WW811 (Hook-and-Loop)
Reviewer:
Anonymous
from PA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Model WW811 Overall Fine Shoe -
This show is quite comfortable and fits beautifully. For my problem feet it is a gift of comfort.
Other brands recommended by reviewer: Any New Balance 700 through 900 Series are great shoes.
2009-01-06 11:36:47 New Balance WW811 (Hook-and-Loop)
Reviewer:
Sue
from Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Comfort at last -
I have very sensitive feet and these have solved my problems for an everyday shoe. I get calluses easily and even the seams in socks drive me nuts so the roomier toe box is GREAT. I am on my feet a lot and walk a lot and I find these to be comfortable right out of the box. They clean up nicely and the beige color is fine.
Other brands recommended by reviewer: My hubby likes this in the men's style
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 |  | Your guys are the best! The shipment is faster than what I expected. My shoe was waiting for me in front of my door when I finished my work this afternoon. The shoe? I love it! Sexy yet comfortable enough to wear the whole night. I am going to wear it tonight. You know what? You guys rock! I feel very satisfied about my shopping experience with you. Three pairs of shoes and one jacket, that is what I bought from you within these few weeks. I am a frequent online shopper and enjoy shopping online. So far the experience with you guys is the best. I used to like to shopping at another online site, but because of their bad service, I stopped dealing with them. On the other hand, I will stick with you, and tell everybody I know about your company! You did a good job, keep it UP! Teresa Y. |  | ~ Teresa Y., October 05 2009
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