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| - Fit Survey:
- 67% of Fit Survey Respondents said this shoe
"Felt a half size smaller than marked". - 67% of Fit Survey Respondents said this shoe
"Felt narrower than marked". - 100% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( Rockport Harstshorn ) Write an online review and share your thoughts with other Zappos.com customers!

| 67% of Fit Survey respondents said this shoe "Felt a half size smaller than marked" 67% of Fit Survey respondents said this shoe "Felt narrower than marked" 100% of Fit Survey respondents said this shoe had "Excellent arch support"
 Customer Rating/Review
Rockport Harstshorn
Number of reviews: 1
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-02 10:57:56 Rockport Harstshorn
Reviewer:
Big I
from Battle Cree.Mi Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great loafers. I just took my new Rockports for a test drive and I love them! Zappos has a customer for life! Because of my shoe size (7.5 wide), I used to hate to go shoe shopping. I now love to shop online at Zappos! Thanks.
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 |  | Dear Zappos,
I'm impressed! Few companies care about customer service anymore because they seem to believe they have American consumers "over a barrel." Why provide good customer service when they don't have to? At least goes the thinking. I deplore talking to "Customer Service" representatives in overseas. I don't understand them and they don't understand me. And they don't solve problems, they just read from printed cue cards. So...THANK YOU for caring about customer service. It DOES matter to me, it DOES matter to the American public. Next time I need shoes, you'll be the first place I shop.
Patricia R. |  | ~ Patricia R., November 16 2009
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