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| Customer Rating/Review
Fitzwell Lara
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-10-24 15:19:13 Fitzwell Lara
Reviewer:
Anonymous
from Reno, NV
Overall:
Comfort:
Look:
While the color was less thn exciting to me, I bought pale gray. The problem I had was that every step I took, they actually slid off my feet. They were too wide, obviously. The inside wool is not real plush and soft, but kind of scratchy. I returned them. If the color choices in my size were more vivid and up-to-date I would have tried some way to keep them.
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 |  | Dear Loyalty Department: Thank you very much for the "special priority processing" that you have extended to me on this shoe purchase and at no additional cost to me! I, too, made a conscientious loyalty-spirited decision with this shoe order. I intended to make this purchase through another website because I would have saved $4 on the purchase over your site and still had free shipping both ways. However, my experience with Zappos has been so positive, that I chose to pay the higher price and purchase these shoes from your company. I was banking on the lightening-speed processing and shipping that I have experienced with your company in the past and opted for the known rather than the unknown of ordering from another company. So, when you communicated your "special priority processing" on this order at no additional cost to me, I was moved to respond with a resounding THANK YOU!
|  | ~ Mary E., November 09 2009
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