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| Customer Rating/Review
MICHAEL Michael Kors Uptown Astor Large Shoulder Tote
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-04 04:53:56 MICHAEL Michael Kors Uptown Astor Large Shoulder Tote
Reviewer:
Jean
from Chicago
Overall:
Comfort:
Look:
Great bag. The shorter strap can easily go over the shoulder even with a coat on. The bag has many pocket on the inside, too. The only strange thing, it is a bit smelly. I'm assuming it's the quality of the leather or dyes used?
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 |  | Dear customer service guys: I wanted to say how awesome your staff is. I've dealt with several via phone doing some shoe shopping, and they're always, always, always cheerful and they personalize the conversation. Your staff seems to enjoy their work and makes shopping online/exchanging via phone a breeze. The VIP overnight shipping is great too, but I could do without that as long as your staff continued their positive, personal service to customers. Thanks so much to whoever trains your staff...you've obviously got great staff training programs and great managers/supervisors. Thanks again!!! |  | ~ Elizabeth H., November 08 2009
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