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| Customer Rating/Review
Sam Edelman Joss
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-13 12:22:40 Sam Edelman Joss
Reviewer:
Anonymous
from NYC
Overall:
Comfort:
Look:
I didn't think the boots were overly masculine; rather, I thought they were quite feminine. Fairly delicate. I have three pairs of Sam Edelman and all of them run about a half size big. I usually wear a size 9 in most shoes, but all three pairs of Sam Edelman's that I own are 8.5. The boots rub slightly in the back, nothing that one of those heel pads won't fix. Additionally, the elastic in the tongue of the boot is not as tight as another pair of oxfords that are designed similarly. I may actually put laces in this boot.
2009-11-09 23:14:05 Sam Edelman Joss
Reviewer:
Frankie T
from Brooklyn, NY
Overall:
Comfort:
Look:
I was super excited when Zappos finally got these boots because no one else seemed to carry them. I've been looking for a cool oxford bootie, but was a little disappointed when they arrived. First of all, they run almost a whole size too big and my heel would slip out. They are not fitted to the foot and tend to look masculine. Unfortunately they are being returned. Zappos did do an amazing job with the shipping time. They upgraded me to faster shipping for free and I got the boots the next day! Thanks Zappos. I'll definitely be back for something else.
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 |  | All too often people log only complaints with companies for doing something wrong, but few take the same time to acknowledge the good. I received an email that my order was upgraded to priority shipping for no other reason than to say “Thanks for the business.” These are the kinds of things that totally win over customers, getting something extra when all you expect is the normal. Thanks for the added bonus, you've got a new loyal customer who has already mentioned this to several co-workers today. |  | ~ Tim H., October 20 2009
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