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| - Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt a full size larger than marked". - 100% of Fit Survey Respondents said this shoe
"Felt true to width". - 90% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( CARLOS by Carlos Santana Privilege ) Write an online review and share your thoughts with other Zappos.com customers!

| 81% of Fit Survey respondents said this shoe "Felt a full size larger than marked" 100% of Fit Survey respondents said this shoe "Felt true to width" 90% of Fit Survey respondents said this shoe had "Excellent arch support"
 Customer Rating/Review
CARLOS by Carlos Santana Privilege
Number of reviews: 3
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-20 13:28:22 CARLOS by Carlos Santana Privilege
Reviewer:
Erin
from Rhode Island Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Beautiful shoes - I am very happy with these shoes, the pictures do them no justice. I am a size 10 and that is what I ordered, they are a tad bit too big but can be fixed easily. I ordered these at 11:45 pm on a Wed night and picked the free shipping, they were on my doorstep at 11:00 am the following morning!!
 2009-10-23 22:29:21 CARLOS by Carlos Santana Privilege
Reviewer:
Cynthia D
from Villa Park CA Overall:
Comfort:
Look:
These shoes are fabulous and comfortable, I am well into my 50\'s and I wear these everyday with jeans and have no complaints at the end of the day about tired or hurting feet, highly recommend, the soles have a rubber coating which makes them slip resistant and although the heel is quite high, it is very comfy for long periods of time I have them in every color made ! AND you can\'t beat the price
 2009-10-18 20:38:32 CARLOS by Carlos Santana Privilege
Reviewer:
Andrea J
from Austin, TX Overall:
Comfort:
Look: Shoe Size: Felt a full size larger than marked Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Just too big. This was my 2nd time ordering these. I got a pair of Carlos Santana shoes at a retail store before and had to get a 1/2 size bigger. So that's what I did this time. After ordering a 10 they were too big so I got a 9. Still too big. I would try an 8.5, but I don't want to go through the disappointment again. They're padded so they will be comfy, plus the platform is about an inch so they really aren't as high as they look. The part behind the toe that hides your toe cleavage is kind of pinchy, but it will probably loosen up as you wear them.
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 |  | Dear Zappos, I just wanted to send a quick note to tell you that I will be a loyal customer for as long as you exist! I have never once had a bad experience with Zappos.com and have found even returning a product is pain-free. Many people find buying shoes online to be a process that is a hassle based on shipping costs and not getting a chance to see the shoe actually on their foot, but you have done a tremendous job not only making shipping easy, and FREE, but also providing a number of angles for a shoe online so it can best be represented without physically holding it. I have purchased numerous shoes, sandals and boots from Zappos over the years and have never once been disappointed. Most recently, I was upgraded to expedited shipping for free on my most recent purchase, which again pointed out why I love Zappos so much! My educational background is a degree in marketing as well as an MBA focused in strategic management, which makes me extra critical of things like customer service as well as other business functions. Zappos always comes up as my example of companies who are doing things right and charting their own path to success. I recommend your site to people all the time and hopefully they will experience the delight I have come to know as 'the norm' when dealing with Zappos. Thank you to everybody there for their hard work, dedication and emphasis on the customer. It is not going unrecognized and you have me hooked for life! Well done and I look forward to many future purchases! Most Sincerely, Ryan S. |  | ~ Ryan S., October 26 2009
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