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| Customer Rating/Review
Gabriella Rocha Eric
Number of reviews: 3
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-16 10:52:16 Gabriella Rocha Eric
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Great boots! They have a cushioned heel insert that is very nice - I was able to wear these right out of the box for 9 hours with no issues. True to size. Leather is very nice and looks very classy. Worth the price!
2009-11-16 09:02:12 Gabriella Rocha Eric
Reviewer:
J. J
from Wine Country
Overall:
Comfort:
Look:
For as high as the heel is, these boots are surprisingly comfortable. They are true to size so I don\'t need to wear thick socks.
2009-10-31 05:52:14 Gabriella Rocha Eric
Reviewer:
J. R
from Houston, TX
Overall:
Comfort:
Look:
This is a very comfortable boot. I tried on \r\nmany and found this to be the shoe I could put on and wear as though I had been walking in it forever.
Other brands recommended by reviewer: Taryn Rose
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 |  | I can't thank you enough! I have always had a difficult time finding comfortable shoes because I have a very narrow foot. I now have a medical foot issue that has progressed to the point of needing to replace nearly all of my shoes with relatively flat, well-made (translation: expensive) shoes to enable me just to walk without excessive pain. Needless to say, it is difficult to know immediately if a given shoe will both fit my narrow foot and not cause a great deal of pain after an hour of wear. Your free-return policy has been a true blessing to me. It is not easy to spend $170.00 on a pair of shoes that may hurt my feet after an hour and be unwearable if those shoes cannot be returned easily. The specialty shoe store in my area is great, but they offer a limited selection and any special orders can only be returned with a 15% restocking fee. Other online shoe stores require me to pay the return shipping fee and cannot begin to match the customer service that you provide. This can get costly and time consuming when one has the type of issues I have and needs to replace an entire wardrobe of shoes with well-built shoes. I have to say, even if I did not have foot issues, Zappos would be my shoe store for the selection and great customer service alone. Additionally, you offer such quick shipping, the best customer service I have found in as long as I can remember and great selection. I am incredibly happy that I was told about Zappos. You have simplified this part of my life, and believe me, with my foot pain, that is a very large part of my life. I have written other thank you notes to Zappos as well, but I wanted to send a special note of thanks for the quick shipping. I will continue to rave about Zappos to friends and family! Thanks again, Barb D. |  | ~ Barb D., September 28 2009
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