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| Customer Rating/Review
Kayland Zephyr
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-03 22:32:33 Kayland Zephyr
Reviewer:
Dror
from Brooklyn
Overall:
Comfort:
Look:
First impressions. I always pull out the insole to see what's under the hood. The Zephyr's insole is made of springy plastic grid with the usual foam for the forefoot. It's much stiffer than the regular all-foam kind you find in many shoes and gives much better support. It's a notch below specialty bought insoles, but probably one of the best I ever seen included with the shoe itself. Removing the insole also revealed a complete wrap around construction for the e-vent membrane. Many manufacturers skimp on having the bottom of the boot covered with a membrane. But not the Zephyr. This extra padding also adds some cushioning. The boot itself breathes very well thanks to large sections of exposed mesh, but as advertised, the plastic skeleton does great work at providing excellent ankle support. Overall, this boot oozes with quality and attention to details. Tough, supportive and relatively light. So why only 4 stars? Well, Backpackers magazine suggested this is a medium-wide boot. I found this not to be so. The toe box is deep, but otherwise I feel it is strictly medium. If you are a 2E it might not work for you. It didn't for me and I couldn't wear it extensively, but I also feel it is not a boot you can wear out of the box. It is comfortable enough, but it would need at least some minimal break-in period. If these two issues are not relevant to you, then the Zephyr will be a high quality 5 stars boot for you.
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 |  | Good Morning, I placed an order for sneakers yesterday. Last night Zappos sent me an email saying that they were going to send it express at no additional charge. I really can’t tell you how much that meant to me. I am certain that I am not your best customer, but you have made me feel important to you. I have already told three people about how you have gone above & beyond to satisfy my needs (it’s still early so give me time) and I will make sure I tell everyone who will listen. Furthermore, I think your website is easy to navigate, you have great selection & unbeatable prices. Rock on, Zappos! Gaylen |  | ~ Gaylen, September 30 2009
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