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| Customer Rating/Review
Kayland Zephyr W
Number of reviews: 1
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-16 21:47:19 Kayland Zephyr W
Reviewer:
Anonymous
from englewood, nj Overall:
Comfort:
Look:
Pricey but worth it. You can see the fine craftsmanship, quality materials and attention to detail that was put into making these boots. Would recommend going up half a size larger than usual. My usual size was just too snug, even with lightweight hiking socks. True to width. The removable insole provides a moderate amount of arch support and cushioning. Highly recommended!
Other brands recommended by reviewer: Patagonia
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 |  | After placing an order online, I realized that I didn't log into the site with the VIP, but with the regular Zappos.com. I immediately called your 24/7 hot line, and had one of the best customer service agents ever! Not only was she helpful in changing the shipping immediately, I also asked her to help me find similar boots in a different color, and she really tried her best to do so. I want to thank her once again for her kindness, support, and help! It is easy and fast to complain, and very rare to get a compliment! This is definitely a compliment for an excellent rep!
Best regards,
Dorit R. |  | ~ Dorit R., November 11 2009
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