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| Customer Rating/Review
Munro American Somerset
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look:
2009-10-26 12:38:37 Munro American Somerset
Reviewer:
Diane
from San Antonio, TX
Overall:
Comfort:
Look:
I could write an essay about how terrific Zappos is and still wouldn\'t be able to give them enough credit for what a great job they do. After having surgery on my left ankle and foot, it changed the size and shape of my foot, necessitating the use of orthotics and arch support in my shoes. It is extremely difficult to find shoes meeting my requirements without looking frumpy. I can never find any locally, so Zappos is my saving grace! It is the only place I can find a huge selection of different shoes, order them, try them on, then send back if they don\'t work. I have found that Munro shoes seem to fit well, and most of them are attractive. This particular pump is very comfortable as well as attractive. Thankfully, out of the last six pairs of shoes I ordered, these were the only ones I didn\'t have to send back. I am so grateful that Zappos offers me the flexibility of trying them on and sending them back without a return fee if they don\'t work. Thanks for your excellent service!
Other brands recommended by reviewer: Merrell, Mephisto
2009-10-09 06:25:21 Munro American Somerset
Reviewer:
Anonymous
from new york
Overall:
Comfort:
Look:
These are beautiful shoes. They are comfortable, and stylish; look great with tights and with pants. I recently took a long walk, on city streets, and was so surprised that my feet didn\'t hurt one bit. I bought black, and I plan to add other colors. Great shoe!
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 |  | Zappos.com Customer Loyalty Team, To say that I am impressed is an understatement. A friend recommended Zappos.com to me and my boots where my first purchase; my beautiful handbag my second. Not only did my purchases arrive within a day, when I thought it would take four to five, the ease with which returns are possible (the larger tote made me look like an elf so I downsized) guarantee I will be shopping with you again! As I said in my original e-mail, I have only worn the boots several times, but I have had countless people ask where I got them and have directed them your way. Yesterday the lady that checked me out at a store could not stop talking about my bag and when I told her where and how I got it she asked for the website and I promptly wrote it down for her. Thank you again for your understanding regarding my purchase. I truly look forward to doing business with you in the future! (I have already bookmarked several items for my husband; hey Christmas is coming!) Thank you again! Sincerely, Doreen H. |  | ~ Doreen H., September 29 2009
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