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| Customer Rating/Review
Charles David Sophomore
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-06 07:13:17 Charles David Sophomore
Reviewer:
Luci L
from Portland
Overall:
Comfort:
Look:
I'm not usually one to pay more than $100 for a pair of shoes (or even $50), but these were exactly what I've been looking for! Since switching from gutterpunk to professional in my attire 3 years ago, I've been on the lookout for office appropriate foot wear. I usually prefer classic styles or men's wear inspired styles like penny loafers and the like, and I wanted something with that dorkycute little fringe detail on the top. Problem was that every shoe I've found that fit that criteria also always had at least one (if not multiple) fugly factor. Bad heel shape, weird material etc. And then I saw these! (Imagine a light shining down from parted clouds.) The leather is a nice rich mahogany and the snake skin trim adds a fashionable edge without being too much, being slightly more subtle in person when the shoes are worn than in the picture. I read reviews of Charles David online that frequently stated their shoes run small so I ordered a size 9 (I am an 8-9 depending), but found that in this particular style I needed a size 8. I haven't been able to bring myself to pull them down off their pedestal and force them to run through the walkability gauntlet, so I can't tell you if they'll wear holes in your heel or break your toes or disintegrate on the pavement, but they have been comfortable around the house and they don't seem like they'll do any of those terrible things. And besides, they're beautiful, so who cares? Ah, just businesslike enough for the office, a touch of old school geek, and stripperish enough to allow me to feel right at home in them. What more could a girl ask for? Oh, and did I mention, they smell really great when you take them out of the box.
2009-11-04 11:35:50 Charles David Sophomore
Reviewer:
Christine K
from Thousand Oaks, CA
Overall:
Comfort:
Look:
Meh. I had to try a couple different sizes of this shoe and they still don't fit right. I typically don't experience a problem with feeling one foot bigger than the other so maybe the production of the shoe is off. It could still just be me, though. I can usually handle heels fairly decently; however, I do have flat feet. The boot felt entirely too tight, didn't permit enough movement and was generally uncomfortable. Still not sure I can send 'em back though. I keep thinking "some day."
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 |  | I can't thank you enough! I have always had a difficult time finding comfortable shoes because I have a very narrow foot. I now have a medical foot issue that has progressed to the point of needing to replace nearly all of my shoes with relatively flat, well-made (translation: expensive) shoes to enable me just to walk without excessive pain. Needless to say, it is difficult to know immediately if a given shoe will both fit my narrow foot and not cause a great deal of pain after an hour of wear. Your free-return policy has been a true blessing to me. It is not easy to spend $170.00 on a pair of shoes that may hurt my feet after an hour and be unwearable if those shoes cannot be returned easily. The specialty shoe store in my area is great, but they offer a limited selection and any special orders can only be returned with a 15% restocking fee. Other online shoe stores require me to pay the return shipping fee and cannot begin to match the customer service that you provide. This can get costly and time consuming when one has the type of issues I have and needs to replace an entire wardrobe of shoes with well-built shoes. I have to say, even if I did not have foot issues, Zappos would be my shoe store for the selection and great customer service alone. Additionally, you offer such quick shipping, the best customer service I have found in as long as I can remember and great selection. I am incredibly happy that I was told about Zappos. You have simplified this part of my life, and believe me, with my foot pain, that is a very large part of my life. I have written other thank you notes to Zappos as well, but I wanted to send a special note of thanks for the quick shipping. I will continue to rave about Zappos to friends and family! Thanks again, Barb D. |  | ~ Barb D., September 28 2009
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