 | |
 |
Do you own this product?
Write an online review and share your thoughts!
| | | Do you own this product? ( Columbia Sierra Groove™ )
Write an online review and share your thoughts with other Zappos.com customers!
| Customer Rating/Review
Columbia Sierra Groove™
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-09-09 11:40:09 Columbia Sierra Groove™
Reviewer:
Anonymous
from NH
Overall:
Comfort:
Look:
Very cute, stylish, match everything, and versatile boot. I had to replace a pair of Columbia boots that I had 6 years and I chose this pair and am very happy with how comfy and cute they are. I love that they only have a draw string to adjust and I do not have to deal with laces. Columbia did a good job with these. I am normally an 8, but have to take an 8 1/2 due to my bunions.
 Top
|
 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
| Read more testimonials!
|
Submit a video testimonial!
| | | |
Canadian Shoppers