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| Customer Rating/Review
Dr. Martens 8461
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look:
2009-10-03 10:50:24 Dr. Martens 8461
Reviewer:
Anonymous
from Chicago, IL
Overall:
Comfort:
Look:
Gosh, I wanted to love these shoes. I used to have a similar pair of docs about 8 years ago, and was happy to see they\'d brought these chunky-funkies back. Alas, these are a little different. If I want to walk fast (a must when crossing Chicago streets!), it\'s not terribly easy. I have to really high step to get around the heels. I don\'t recall this model being so awkward to walk in a few years ago, but these sure are. The good thing about them is that they more than accommodate my orthotics, but again, it does make me nervous to walk without thinking about each step I take. If I wanted to think about each step, I\'d wear high heels! Maybe a taller gal wouldn\'t have the same issues with these shoes. I\'m only 5\'3". As for the leather, well, the quality doesn\'t seem to be up to docs usual standard. It looks a bit like a neoprene scuba suit. When slightly wet, they look like black olives. I\'ll keep wearing them once in a while, but not for my daily walks to school (1.5 miles one way), and certainly I\'ll never trot to catch a bus. \r\n\r\nSorry docs. I love this brand, just not these shoes.
Other brands recommended by reviewer: biviel, reaction, clarks, keen
2009-10-03 10:49:12 Dr. Martens 8461
Reviewer:
Anonymous
from Chicago, IL
Overall:
Comfort:
Look:
Gosh, I wanted to love these shoes. I used to have a similar pair of docs about 8 years ago, and was happy to see they\'d brought these chunky-funkies back. Alas, these are a little different. If I want to walk fast (a must when crossing Chicago streets!), it\'s not terribly easy. I have to really high step to get around the heels. I don\'t recall this model being so awkward to walk in a few years ago, but these sure are. The good thing about them is that they more than accommodate my orthotics, but again, it does make me nervous to walk without thinking about each step I take. If I wanted to think about each step, I\'d wear high heels! Maybe a taller gal wouldn\'t have the same issues with these shoes. I\'m only 5\'3". As for the leather, well, the quality doesn\'t seem to be up to docs usual standard. It looks a bit like a neoprene scuba suit. When slightly wet, they look like black olives. I\'ll keep wearing them once in a while, but not for my daily walks to school (1.5 miles one way), and certainly I\'ll never trot to catch a bus. \r\n\r\nSorry docs. I love this brand, just not these shoes.
Other brands recommended by reviewer: biviel, reaction, clarks, keen
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 |  | Dear Zappos,
I'm impressed! Few companies care about customer service anymore because they seem to believe they have American consumers "over a barrel." Why provide good customer service when they don't have to? At least goes the thinking. I deplore talking to "Customer Service" representatives in overseas. I don't understand them and they don't understand me. And they don't solve problems, they just read from printed cue cards. So...THANK YOU for caring about customer service. It DOES matter to me, it DOES matter to the American public. Next time I need shoes, you'll be the first place I shop.
Patricia R. |  | ~ Patricia R., November 16 2009
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