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| Customer Rating/Review
New Balance WE070
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-10-18 14:12:05 New Balance WE070
Reviewer:
Becky G
from Indiana
Overall:
Comfort:
Look:
Wore these shoes 2 days and the top snagged on something and got a hole in it. Dandy, I pay a high price for comfy shoes and now they have a hole. I'm disappointed they aren't tougher made than this; I'm not a rough person by any means and I can't afford another pair. These aren't even paid for yet! They do run about a half-size small.
2009-10-15 11:12:15 New Balance WE070
Reviewer:
Chrystle F
from Long Island
Overall:
Comfort:
Look:
Needed a new pair of sneakers and didn't want to get clunky athletic gear. I liked the looks of these so I ordered them. Found they are good for running errands etc. I did have to put orthotics in though because there wasn't enough cushion. I would order from Zappos again! Their service is just amazing!
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 |  | I can't thank you enough! I have always had a difficult time finding comfortable shoes because I have a very narrow foot. I now have a medical foot issue that has progressed to the point of needing to replace nearly all of my shoes with relatively flat, well-made (translation: expensive) shoes to enable me just to walk without excessive pain. Needless to say, it is difficult to know immediately if a given shoe will both fit my narrow foot and not cause a great deal of pain after an hour of wear. Your free-return policy has been a true blessing to me. It is not easy to spend $170.00 on a pair of shoes that may hurt my feet after an hour and be unwearable if those shoes cannot be returned easily. The specialty shoe store in my area is great, but they offer a limited selection and any special orders can only be returned with a 15% restocking fee. Other online shoe stores require me to pay the return shipping fee and cannot begin to match the customer service that you provide. This can get costly and time consuming when one has the type of issues I have and needs to replace an entire wardrobe of shoes with well-built shoes. I have to say, even if I did not have foot issues, Zappos would be my shoe store for the selection and great customer service alone. Additionally, you offer such quick shipping, the best customer service I have found in as long as I can remember and great selection. I am incredibly happy that I was told about Zappos. You have simplified this part of my life, and believe me, with my foot pain, that is a very large part of my life. I have written other thank you notes to Zappos as well, but I wanted to send a special note of thanks for the quick shipping. I will continue to rave about Zappos to friends and family! Thanks again, Barb D. |  | ~ Barb D., September 28 2009
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