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| Customer Rating/Review
Neil M. Denver
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-10 04:10:34 Neil M. Denver
Reviewer:
Anonymous
from Bloomington, IN
Overall:
Comfort:
Look:
These shoes are about a full size larger than marked. I probably should have just given up on them. Once I had the length right, then the width was too snug. This was not so bad at first, and I thought it would get better. But they did not seem to break in. They actually became fairly painful to wear. Once of the problems is that the heel is a bit too high and the sole is stiff. This started to strain the tendons in the front of my lower legs, and I developed a soreness up into my thighs. I had to stop wearing them. It is a shame. They could have been good shoes. I hope you have better luck.
Other brands recommended by reviewer: To Boot New York
2009-10-10 05:32:22 Neil M. Denver
Reviewer:
George H
from Hubbardsville, NY
Overall:
Comfort:
Look:
These Neil M. shoes are very nicely made from high quality leather. They are roomy enough to accommodate my orthotic insert, which is important to me. They also have more tread that most shoes that are this elegant. I can wear them on dressy occasions and still feel secure on my feet.
Other brands recommended by reviewer: Ecco Presidentials
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 |  | To the Zappos work staff: Just allow me to say you are the epitome of legendary customer service make-my-day amazing. I turned to you for service because you have been so prompt and friendly with my previous orders. My latest order was somewhat urgent because I use a toaster oven for most of my hot meal preparations and my 10 year old machine suddenly burned out. I was willing to wait for a ground shipment of 3-4 days, but no, not only did you have the
item I needed in stock, but you e-mailed me that it will be priority shipped just because you like me as a customer! Jeez, make me feel special. Not only have I educated my friends and family how awesome you are, I just posted a notice on our company viewing board (7,500 employees) touting your services. Thank you for providing a positive kernel during a difficult time, Paula A. |  | ~ Paula A., October 29 2009
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