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| Customer Rating/Review
Lassen Rumaya
Number of reviews: 3
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-08-17 20:06:48 Lassen Rumaya
Reviewer:
Jean
from Banning, CA
Overall:
Comfort:
Look:
I like the looks of the shoe. I ordered an 8w first, which is usually my size, but that was too small. Thinking that an 8.5 wide would fit, I ordered two pairs. Well, the 8.5 wide is hardly any longer than the 8 wide and still not wide enough in the sole, so now I have to return that size and get a 9 wide, if I can\'t live without them. The band across the foot is already pretty loose in the 8.5 wide, so I still have not decided if I want to order the 9 wide.
Other brands recommended by reviewer: Drew Gloria Sandals
2009-08-09 07:55:45 Lassen Rumaya
Reviewer:
Harriet
from Demopolis, AL
Overall:
Comfort:
Look:
I love the shoes as far as color and style, but I didn't find out until I walked in them for off and on a total of about 2 hours that they would rub blisters on the tops of my feet. I do want to continue to wear the shoes, but not before I find some type of moleskin cover to glue on the underneath top of the sandal.
Other brands recommended by reviewer: Born
2009-07-14 11:48:10 Lassen Rumaya
Reviewer:
Denice
from Wisconsin
Overall:
Comfort:
Look:
This shoe runs very small. I wear a size ten, ordered a ten and a half as other reviews for this shoe brand said, and it runs small. The shoes that I received are probably a size 8 1/2 or 9, even though the box and shoe say size 10 1/2. Otherwise it is a beautiful shoe.
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 |  | I can't thank you enough! I have always had a difficult time finding comfortable shoes because I have a very narrow foot. I now have a medical foot issue that has progressed to the point of needing to replace nearly all of my shoes with relatively flat, well-made (translation: expensive) shoes to enable me just to walk without excessive pain. Needless to say, it is difficult to know immediately if a given shoe will both fit my narrow foot and not cause a great deal of pain after an hour of wear. Your free-return policy has been a true blessing to me. It is not easy to spend $170.00 on a pair of shoes that may hurt my feet after an hour and be unwearable if those shoes cannot be returned easily. The specialty shoe store in my area is great, but they offer a limited selection and any special orders can only be returned with a 15% restocking fee. Other online shoe stores require me to pay the return shipping fee and cannot begin to match the customer service that you provide. This can get costly and time consuming when one has the type of issues I have and needs to replace an entire wardrobe of shoes with well-built shoes. I have to say, even if I did not have foot issues, Zappos would be my shoe store for the selection and great customer service alone. Additionally, you offer such quick shipping, the best customer service I have found in as long as I can remember and great selection. I am incredibly happy that I was told about Zappos. You have simplified this part of my life, and believe me, with my foot pain, that is a very large part of my life. I have written other thank you notes to Zappos as well, but I wanted to send a special note of thanks for the quick shipping. I will continue to rave about Zappos to friends and family! Thanks again, Barb D. |  | ~ Barb D., September 28 2009
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