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| Customer Rating/Review
Franco Sarto Medium Totes Ras
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look:
2009-11-25 08:17:12 Franco Sarto Medium Totes Ras
Reviewer:
Anonymous
from Boston, MA
Overall:
Comfort:
Look:
I also bought this bag as my "going to work" bag, and it has the perfect compartments for everything I need, and is very comfortable to wear, but I've only owned it about 4 or 5 months and it's already started to fall apart. The lining is flimsy and has ripped all along the bottom, and the fake leather on the handles has started to peel away. Not durable enough for an everyday bag.
2009-09-24 06:42:29 Franco Sarto Medium Totes Ras
Reviewer:
Anonymous
from New Jersey
Overall:
Comfort:
Look:
Bought this bag to be my "going to work" bag. I can carry the usual purse stuff (wallet, phone, keys, etc.) as well as a book, magazine and even my lunch. I didn\'t want to have to carry a purse *and* a bag, so this tote is exactly what I wanted. Umbrella was a bonus, as is extra compartments on the outside so you can easily access your keys, bus pass, etc.
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 |  | To the Zappos work staff: Just allow me to say you are the epitome of legendary customer service make-my-day amazing. I turned to you for service because you have been so prompt and friendly with my previous orders. My latest order was somewhat urgent because I use a toaster oven for most of my hot meal preparations and my 10 year old machine suddenly burned out. I was willing to wait for a ground shipment of 3-4 days, but no, not only did you have the
item I needed in stock, but you e-mailed me that it will be priority shipped just because you like me as a customer! Jeez, make me feel special. Not only have I educated my friends and family how awesome you are, I just posted a notice on our company viewing board (7,500 employees) touting your services. Thank you for providing a positive kernel during a difficult time, Paula A. |  | ~ Paula A., October 29 2009
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