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| - Fit Survey:
- 85% of Fit Survey Respondents said this shoe
"Felt true to size". - 85% of Fit Survey Respondents said this shoe
"Felt true to width". - 85% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Sofft Franchesca )
Write an online review and share your thoughts with other Zappos.com customers!
| 85% of Fit Survey respondents said this shoe "Felt true to size"
85% of Fit Survey respondents said this shoe "Felt true to width"
85% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Sofft Franchesca
Number of reviews: 16
Average customer ratings:
Overall:
 Comfort: Look:
2009-09-12 16:36:42 Sofft Franchesca
Reviewer:
Anonymous
from Sun City, California
Overall:
Comfort:
Look:
Great shoe! No more pain from being on my feet all day, yet still looks professional. Fit is perfect for size 9.5. I cannot believe how comfortable these shoes are! Purpose of today's visit is to buy another pair in another color. Sofft now has a lifelong customer! Buy this shoe!
2009-08-22 18:30:14 Sofft Franchesca
Reviewer:
mskitty
from thunder bay ontario
Overall:
Comfort:
Look:
These shoes are as wonderful as all the reviews claim. I was looking for a not too high heel so as not to kill my back. These are so comfy and they really do look more classy than the picture. They are quality workmanship and materials. They fit me perfectly. You can wear them for dress-up or casual. As usual Zappos outdoes themselves with the best customer service anywhere and the best guarantee and free shipping to boot. I am a regular customer at Zappos for those reasons.
Other brands recommended by reviewer: Cole Hanna,
2009-08-20 09:43:46 Sofft Franchesca
Reviewer:
mskitty
from thunder bay ont canada
Overall:
Comfort:
Look:
I've been looking for a shoe with not too high a heel and this one is perfect. It doesn't hurt my back when I wear them.They are actually nicer than the picture and they are quality made. They are true to size. You can wear this sandal for dress-up or casual. I have no fear when I buy from Zappos because their customer service is exemplary. Thanks again Zappos for a great pair of shoes and your excellent service.
Other brands recommended by reviewer: Cole Hanna
2009-07-30 20:09:37 Sofft Franchesca
Reviewer:
MD
from Sacramento
Overall:
Comfort:
Look:
I bought these shoes in the cream color. They are my most comfortable summer shoe and the upper is so soft that I look for excuses to wear them. The fit is good and the side buckle allows you to adjust the fit so that it is just right. I highly recommend these and only wish they came in more colors.
2009-07-28 17:37:35 Sofft Franchesca
Reviewer:
Cheryl
from Virginia Beach, VA
Overall:
Comfort:
Look:
The Franchesca in the bone color is awesome! It has a slight platform and looks so fashionable! It's great with everything from shorts, skirts and boyfriend jeans! Simply chic!
2009-07-25 13:03:17 Sofft Franchesca
Reviewer:
Anonymous
from Detroit, Michigan
Overall:
Comfort:
Look:
Thanks to another review, I knew to order 1/2 size up. The fit is great. Comfortable shoe even though the heel is 1 inch higher than I normally wear. I took a chance on a higher heel based on the other positive reviews. Glad I did!
Other brands recommended by reviewer: Munros
2009-07-13 10:48:13 Sofft Franchesca
Reviewer:
Anonymous
from NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Run, Don't Walk! Don't hesitate to order these shoes. They're incredible! Adorable in person, well made and extremely comfortable. I'm definitely going to order another pair.
2009-06-16 18:15:29 Sofft Franchesca
Reviewer:
Deb B.
from New York
Overall:
Comfort:
Look:
These are the best sandals I have ever purchased. I wear them all day long at work and my feet never hurt. They are very pretty too and they are the only shoes I want to wear!!
Other brands recommended by reviewer: Clarks
2009-06-09 18:24:05 Sofft Franchesca
Reviewer:
Kate K.
from Ft Lauderdale, FL
Overall:
Comfort:
Look:
These are actually cuter on than in the picture. They looked a little frumpy, but I had faith in Sofft. I wore them a full day to work right out of the box and they were very comfortable. Good heel height, cute and comfortable. I wore them with beige slacks and they looked very good.
2009-05-30 08:03:33 Sofft Franchesca
Reviewer:
Anonymous
from Salt Lake City, UT
Overall:
Comfort:
Look:
These shoes are very comfortable and look even better than in the photos. I usually wear 8W but bought the 8.5M and they fit great! I'll buy this shoe in other colors. Even with my bunions these shoes fit well. Thank you!
2009-05-19 07:20:42 Sofft Franchesca
Reviewer:
Anonymous
from Memphis, TN
Overall:
Comfort:
Look:
This is one of the most comfortable shoes I've worn in a long time. It looks great with skirts and pants. I can keep them on my feet all day.
2009-05-14 05:55:20 Sofft Franchesca
Reviewer:
Marsha Z
from Annandale, VA
Overall:
Comfort:
Look:
You will feel like you are walking on a cloud. Incredibly comfortable shoe with lots of metatarsal support for those of us who need it and you don’t have to sacrifice style!
2009-05-06 09:33:29 Sofft Franchesca
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Beautiful shoe. Style and comfort right out of the box. The heal height is perfect. They look much more expensive than what I paid for them.
2009-05-01 18:04:43 Sofft Franchesca
Reviewer:
Bren
from Washington, DC
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Most comfortable everywhere shoe -
I love wearing this shoe so much that I actually imagined purchasing an extra pair of the same. Ideal for work with slacks and dresses, yet stylish enough for all other times. The cushioning fills in the space under my very high arches, so my feet never get tired.
Other brands recommended by reviewer: Taryn Rose and other
2009-04-26 06:02:53 Sofft Franchesca
Reviewer:
Anonymous
from Camden, Maine
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I LOVE THEM!! Bought a pair in every color!!!
These sandals are awesome! Fit well, very comfortable, great looking. I just love the style. I have trouble finding sandals that feel good on all day and these were the winner for me!
Other brands recommended by reviewer: Clarks, Dansko, Ariat
2009-04-10 15:45:53 Sofft Franchesca
Reviewer:
April
from Vallejo, CA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Much better looking on than the photos -
These are much cuter in person than in the photos and look much higher than they feel. This is my second pair of Sofft shoes and I am very happy with both. I wear an 8.5 or 9 and take an 8.5 in these. I wish they were a tad wider, but I have a very wide foot. Still, I’ve had bunion surgery on both feet and these feel very good for long periods of time. Soft leather and good stability in this shoe. The leather on the sides actually offer some arch support. I like these much better than Clarks and would say they are definitely worth the extra money. My other faves are Kenneth Cole’s Gentle Souls and Gabor.
Other brands recommended by reviewer: Gentle Souls, Gabor, Biviel, Tsubo, Keens
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 |  | Dear Zappos, I am a very happy customer. I wanted to write and tell you HOW MUCH. I have spent thousands of dollars on shoes from Zappos online in the past few years. I live near an outlet and have only been there once. I buy shoes for everyone; me, my husband, my grandkids. I have NEVER had a bad experience at Zappos, never been refused wonderful and courteous service. There is no one out there in the world that I know of who has the customer service you do. It is unparalleled and the reason people come back and back. Zappos is successful in every way because of the customer service. Shoes can be bought anywhere. Customer happiness cannot. I have several stores and online sites that I will never shop at again because of customer service. I only give a place of business, including restaurants, one time to mess up. There are too many places to go. Thank you and I will continue to pass your name on to everyone I know. |  | ~ Anne J., November 09 2009
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