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| Customer Rating/Review
Matisse Bella
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2009-06-02 22:04:47 Matisse Bella
Reviewer:
Sharon R
from Hollywood, Florida
Overall:
Comfort:
Look:
Lovely looking sandal. I got it in black yesterday. It has a narrowish foot bed, but fits well enough. I take a 6 1/2 to 7... I got the 6 1/2 and it’s ok. The big drawback… the black dye from the suede foot bed rubs off on the bottom of my feet, a lot. I have only worn them in the house. I hate to return such a cute sandal... but it looks like the dye will continue to rub off, and who needs that? Also, the strap across the instep needs to loosen a bit for comfort, as the weight of the jewels digs in a bit. Zappos is very good about returns, so if I have to return them, no problem.
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 |  | Thank you, thank you! I'm thinking the Zappos customer service team must be made up of magical wizards, and I am getting spoiled! I called yesterday to exchange sneakers for a larger size, and late last night ordered some girly shoes, and this morning BOTH the sneakers and the shoes were at my door! I am stunned! Today I called a different place to order a specialty item (after checking Zappos site for something similar first, of course) and there is just no comparison whatsoever. Now I must wait at least a week for my order from this other place, and on top of that, pay ten bucks shipping! See, I am spoiled by Zappos spectacular customer service. Thank you so much! Julie M. |  | ~ Julie M., October 28 2009
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