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| Customer Rating/Review
Gentle Souls Iso Kix
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-05 11:41:32 Gentle Souls Iso Kix
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
These shoes are so comfortable yet stylish. I would say they run BIG. I returned them for a smaller size--a half down. If you are looking for a flat that has more support and nice slight lift off the ground these are great. I did put heel grips in mine because I did get a little heel-out-of the shoe routine the first couple of wearings.
2009-11-01 05:26:51 Gentle Souls Iso Kix
Reviewer:
Anonymous
from Syracuse, NY
Overall:
Comfort:
Look:
I purchased these shoes for recent trip to Europe. They were perfect for pants or a dress. I was searching for a comfortable all purpose shoe that did not have that "mary jane" strap. I am a 40 something who does not want to look like a kindergardener on the first day of school. I was able to pack very lightly since they functioned for so many different outfits. The padding inside allowed for long days of walking on uneven stones and hard marble floors. The sole also has some traction which was very helpful on rainy days. Great shoe!
Other brands recommended by reviewer: Cole Haan pumps
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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