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| - Fit Survey:
- 84% of Fit Survey Respondents said this shoe
"Felt true to size". - 88% of Fit Survey Respondents said this shoe
"Felt true to width". - 84% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( New Balance WW927 )
Write an online review and share your thoughts with other Zappos.com customers!
| 84% of Fit Survey respondents said this shoe "Felt true to size"
88% of Fit Survey respondents said this shoe "Felt true to width"
84% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
New Balance WW927
Number of reviews: 34
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-25 16:34:06 New Balance WW927
Reviewer:
Debbie B
from Carrollton Ga
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I was so pleased that a friend of mine told me about Zappos. I had been buying my New Balance shoes at a New Balance store until it left the area. I was so unhappy about that because I needed a high number in the New Balance shoe, for the support because of my job and every "shoe" store I had ever gone in did not carry anywhere near the high number that I needed to wear and Zappos shoes are exactly what they say they are. I found everything I could ask for on Zappos and it is so easy to shop there; order just what you want and receive it so quickly, also the free shipping. It is wonderful and the only place I ever look for my shoes. Thank you Zappos.
Other brands recommended by reviewer: I almost always wear New Balance because my back dr and foot dr both say they are the best for my feet
2009-11-22 15:18:55 New Balance WW927
Reviewer:
Bonnie O
from Montgomery, Indiana
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I have plantar fasciitis and have a hard time finding shoes that have the correct support. This shoe is very soft and hugs my foot giving my foot great support. Good arch support and cushy inside. Very comfortable shoe. The first day I wore them I went shopping and my feet didn't hurt at all. The only thing that I would change about this shoe is the toe box. While I need a bigger toe box, this one is extremely tall making the shoe look bigger than it is. But once I put the shoe on and found how great it felt, I knew it was the shoe I was going to keep. Thank you Zappos!
2009-11-20 06:25:07 New Balance WW927
Reviewer:
Gayle R
from Parkesburg, PA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I use orthotics for multiple foot problems. The most comfortable and accommodating shoes have been New Balance WW927, but the color choices were limited to black or white at the shoe store. Then I found a third color at Zappos. And free shipping as well. My feet and I thank you.
2009-11-12 19:07:18 New Balance WW927
Reviewer:
NORMA C
from KENTUCKY
Overall:
Comfort:
Look:
I have a great deal of trouble with my feet. These shoes are wonderful! The support is great; my feet aren't cramped; they help my pronation and they accommodate my orthotics. Three thumbs up!
Other brands recommended by reviewer: Aetrex
2009-11-11 05:34:30 New Balance WW927
Reviewer:
Joanne S
from Michigan
Overall:
Comfort:
Look:
Great for comfort, good for my sore heel! I feel I can walk forever. These shoes cost less on Zappos site than anywhere else I found them at.
2009-11-03 21:00:59 New Balance WW927
Reviewer:
Dorothy A
from Page, AZ
Overall:
Comfort:
Look:
I ordered the WW927 New Balance Shoes in white knowing that I'd have my shipment in about 24 hours, and free shipping. It's always the free shipping and excellent customer service which keeps me coming back to Zappos. No other company can come close to their customer service in receiving the product immediately. The shoes fit perfectly and I wore them immediately for at least 6 hours straight and they did not feel like new shoes. I like this style because there is a good arch, good pronation, and a roomy toe-cap. I feel the size is correct. They don't seem to run too big or too small. True, they are not gorgeous shoes, but I can wear them without even thinking about my feet being tired or hurting. For several years I wore the WW926, but I think they are being discontinued, so I tried the WW927 style, and they were perfect also. I plan to order the same exact shoe in black. Also, they have the exact shoe in a beige, but for slightly more. It's a brand new color New Balance is offering. I am totally satisfied with my purchase. Thank you Zappos.
Other brands recommended by reviewer: I don\'t recommend any other shoes except the WW927 because I\'ve tried them and have experienced true comfort. That is what is most important to me.
2009-11-02 04:37:27 New Balance WW927
Reviewer:
Anonymous
from Ohio
Overall:
Comfort:
Look:
I am happy with my new balance WW927 in white. I have really wide feet in the toe span and these work. I had to buy 1/2 size bigger and an extra size width but really like them, they are comfortable.
2009-11-01 05:09:05 New Balance WW927
Reviewer:
Anonymous
from Rhode Island
Overall:
Comfort:
Look:
This is a great shoe! It's comfortable, gives good support, which I need because of flat feet, accommodates my orthotics, and is good-looking for what it is - an athletic shoe. And Zappos is the BEST in every aspect of customer service.
2009-10-26 20:43:05 New Balance WW927
Reviewer:
Anonymous
from Antelope Valley, CA
Overall:
Comfort:
Look:
Zappos delivered my shoes in a few short days. I have worn this New Balances every day since I started my clinical rotations at the hospital. I am a nursing student who isn\'t used to standing on my feet for hours upon hours, but with these shoes, I have no problem. I highly recommend these shoes.
2009-10-16 07:15:25 New Balance WW927
Reviewer:
Anonymous
from West Virginia
Overall:
Comfort:
Look:
This is the best walking shoe that I have ever purchased. The first day I wore them I walked for several hours touring NYC and had no problems. Very comfortable shoe. The toe box is generous and comfy. I wear a narrow and this shoe is true to size. Love them! I plan to get a pair in white if available.
2009-10-14 12:26:53 New Balance WW927
Reviewer:
Brenda S
from US
Overall:
Comfort:
Look:
These shoes are comfortable. I have a hard time finding shoes that fit and that have a lot of cushion. This shoe is perfect and I will buy it again.
2009-10-06 19:30:27 New Balance WW927
Reviewer:
Linda
from Raleigh, NC
Overall:
Comfort:
Look:
I was in a panic when I discovered that NB had discontinued the 926, the only shoe that comfortably fits my orthotics and has allowed me to walk normally again after a long bout with plantar fasciitis. But today I received my new 927s and am happy to report that the fit is exactly the same, at least in my size (9B). The new shoe has a more cushy insole (which I always put on top of my orthotics) and also some new perforations to let a little air get to your toes.
2009-10-04 12:46:28 New Balance WW927
Reviewer:
Pam B
from Pa.
Overall:
Comfort:
Look:
I ordered this sneaker for my mother who has to wear shoes with good support. She loves them and they keep her foot stabilized, so she no longer has pain when she walks.
2009-10-04 07:27:06 New Balance WW927
Reviewer:
Anonymous
from Stillwater OK
Overall:
Comfort:
Look:
This is a superb walking shoe, much better than the New Balance 811, which I've worn previously. I wore the 811 because it came in AAAA width (I have very narrow feet), but the narrow (AA) in the 927 fits just as well and is much more supportive and comfortable for brisk walking on pavement. Because of its wide base, the 927 makes even my narrow feet look wide. So if I cared more about looks than comfort, I would order a different style. But this is the best shoe for serious walking that I've found. Highly recommended for serious walkers!
2009-10-02 21:50:42 New Balance WW927
Reviewer:
Anonymous
from NC
Overall:
Comfort:
Look:
I purchased these for my young grandson with a size 14. He just loves them. He said they fit perfect and at the end of the day his feet do not have an odor and feels as if he just put them on. He is happy with my choice, thus I am happy also. It is tough to take a young boy to a shoe store and not be able to fit him with a shoe that looks his age. These can be worn by him as well as grandpa and look nice on both (different size of course). We will be back for more.
2009-09-21 20:14:11 New Balance WW927
Reviewer:
Anonymous
from Atascadero, CA
Overall:
Comfort:
Look:
Not too stylish, but very comfortable right of the box. A great walking shoe for someone with problem feet. Orthotics fit in just fine.
2009-09-17 14:23:56 New Balance WW927
Reviewer:
Anonymous
from Cleveland, Ohio
Overall:
Comfort:
Look:
These shoes are wonderful! Spacious toe box. Great for a foot which has had 2 surgeries. I am on my feet all day and I really appreciate the comfort they provide. Your service is dependable and all that it claims to be. I have never had a problem returning anything I have purchased. Thank you for your dedication to customer service.
2009-09-15 13:46:41 New Balance WW927
Reviewer:
Anonymous
from north carolina
Overall:
Comfort:
Look:
These shoes are great. I love the width of the shoes and they are so very comfortable. I will buy another pair as soon as these wear out.
2009-09-10 06:41:36 New Balance WW927
Reviewer:
Anonymous
from Miami
Overall:
Comfort:
Look:
Bought these for my mother and she loves em. The picture doesn't do them justice. The leather looks a lot better in person. She volunteers in a hospital and she says they are like walking on air.
Other brands recommended by reviewer: Asics
2009-09-05 17:01:13 New Balance WW927
Reviewer:
Cathy H.
from Moscow, Idaho
Overall:
Comfort:
Look:
I was originally skeptical about these shoes. I loved the 926\'s, but they were being phased out and this shoe was the replacement. I\'ve been wearing them for a week now and they fit just as well as my old shoes! I have wide feet with high arches and I try to walk about 20 miles a week. These shoes seem to fit just as well and I can wear my inserts with them. My only beef is that I wish the tongue didn\'t stick out quite so far when they are tied.
2009-09-04 14:50:13 New Balance WW927
Reviewer:
Anonymous
from chicago
Overall:
Comfort:
Look:
These are comfortable shoes, but the heel is a little too big, but the width of the shoe is great. My only problem I have with this shoe is that it wasn't wide enouth on the INNER width. My big toe was rubbing up against the shoe for awhile until the leather stretched. Its a good quality shoe, soft leather, and I like the fact that it has a thick sole. It is also true to size.
Other brands recommended by reviewer: P.W. Minor
2009-08-31 16:51:40 New Balance WW927
Reviewer:
Kristen Allen
from Northwest Indiana
Overall:
Comfort:
Look:
Shoes are extremely comfortable. They give my feet and ankles the support they need which is a great thing after 3 foot/ankle surgeries.
2009-08-31 16:51:36 New Balance WW927
Reviewer:
Kristen Allen
from Northwest Indiana
Overall:
Comfort:
Look:
Shoes are extremely comfortable. They give my feet and ankles the support they need, which is a great thing after 3 foot/ankle surgeries.
2009-08-31 16:48:45 New Balance WW927
Reviewer:
Kristen Allen
from Northwest Indiana
Overall:
Comfort:
Look:
Zappos carried the special size that I needed to fit a custom made brace. As a first timer to Zappos, I was pleased with the ordering process. When I received my order well before the anticipated arrival date, I was very happy.
2009-08-25 04:52:19 New Balance WW927
Reviewer:
Anonymous
from Flat Rock, NC
Overall:
Comfort:
Look:
Most comfortable pair of walking shoes I have ever had on my feet. The only complaint I have is that the shoe strings were too long and I had to replace them.
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 |  | I received my shoes and they are great. Your company provides the best customer experience in the US. You could teach a thing or two to other businesses. I'll never buy shoes from any other company and will continue to rave about Zappos to all my friends. This is true CRM in action. Kudos to Zappos! |  | ~ Behram H., October 24 2009
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