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| - Fit Survey:
- 84% of Fit Survey Respondents said this shoe
"Felt true to size". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 88% of Fit Survey Respondents said this shoe had
"No arch support".
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| | Do you own this product? ( UGG Retreat )
Write an online review and share your thoughts with other Zappos.com customers!
| 84% of Fit Survey respondents said this shoe "Felt true to size"
87% of Fit Survey respondents said this shoe "Felt true to width"
88% of Fit Survey respondents said this shoe had "No arch support"
Customer Rating/Review
UGG Retreat
Number of reviews: 14
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-30 11:58:14 UGG Retreat
Reviewer:
Anonymous
from San Francisco Bay Area
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
These are wonderfully comfortable shoes. They run true to size and width, are well made, and perfect for a day of casual walking. I wore mine for the first time yesterday with no irritation; they do not need to be "broken in." The lack of arch support is the only drawback and I think you could change out these wool pads for the replacement pads offered by Ugg for their boots and those do have some arch support. Love 'em!
2009-11-19 11:00:39 UGG Retreat
Reviewer:
Enriquez
from Bay Area, CA
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: No arch support
Love the pewter color and they look nice! I wanted a dressier casual shoe that wouldn't hurt since I walk a lot each day. I always have trouble with breaking in shoes. I thought the soft suede would be okay, but I needed to get liners and foam pieces for the back of the shoe to stop getting blisters.There is no arch support, but I put an insole in and they're now pretty comfy. I don't really mind covering up the plush bottom since I'm wearing liners anyway! This shoe isn't near perfect, but with some tweaks (which I now use with my other shoes), I can walk miles in them.
2009-11-15 16:57:50 UGG Retreat
Reviewer:
Terri G
from Santa Fe, New Mexico
Overall:
Comfort:
Look:
The Ugg loafer is very cute and comfortable, but runs large and wide. Great Zappos service, as usual!
2009-10-29 15:41:24 UGG Retreat
Reviewer:
Anonymous
from Chicago
Overall:
Comfort:
Look:
The good news first. The shoes are extremely comfortable and warm, too. They will take you into late fall and early winter quite nicely. And the design of the shoes is very cute; they are the perfect driving moccasin. Now, the bad news. The shoes run very wide and have no arch support. Because of the nice sheepskin lining, you wouldn't want to put any pads or other inserts in to compensate for the width and flat footbed. Also, I wouldn't plan on wearing the shoes for more than one fall season. I've had mine less than one month and the patent leather is already wearing off at the toe on both shoes. It's disappointing because these shoes could be great. But longevity, at least with the patent leather, is a serious problem. Maybe you'd have better luck with the suede.
2009-10-29 05:15:14 UGG Retreat
Reviewer:
Carol h
from New Hampshire
Overall:
Comfort:
Look:
Although I love the look and sheepskin lining of the shoes they are comfortable for a short amount of time as they have no support. I can\'t recommend them based on this fact.
2009-10-22 07:55:01 UGG Retreat
Reviewer:
Anonymous
from NYC
Overall:
Comfort:
Look:
These looked so cool I wanted to try them. I\\\\\\\'ve had other Uggs for years and they were always comfy and easy to wear. These, however, were freakishly narrow. So narrow as to almost not allow my foot to go in. I even sized up and no luck. Be forewarned.
2009-10-07 09:10:41 UGG Retreat
Reviewer:
Tina V
from Ohio
Overall:
Comfort:
Look:
Love the color and style of this shoe. I get many comliments on the pewter color.\r\n\r\nAs far as comfort goes, I\'d give it an 8 on a scale of 1-10. I think it would be a bit more comfy if the wool lining came up the sides. As it is now, it is just in the foot bed with not a lot of arch support.\r\n\r\nThe right shoe is more uncomfortable because of the position of the buckle...it rubs my bone. I used a shoe stretcher and it helped a lot. Now the pair fits much better.\r\n\r\nGiven all this...still liked the shoes enough to keep them.
2009-10-06 07:26:27 UGG Retreat
Reviewer:
Anonymous
Overall:
Comfort:
Look:
These shoes are very cute, but in person are a touch bulkier than the photos make them seem. At first, they were very tight. This surprised me as I ordered an 8.5 even though I normally wear an 8. I assumed the wool insert would make the 8 too tight, and I was right. As I have been wearing them, they have stretched and are now very comfy and warm! I am very happy with them.
2009-10-05 17:52:42 UGG Retreat
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Love these shoes; would wear them all the time if I could. However, after wearing them all day, I've noticed my feet hurt, no arch support. Love the style and coziness, though. I have them in pewter, too.
2009-08-13 14:08:14 UGG Retreat
Reviewer:
Stasha
from Pennsylvania
Overall:
Comfort:
Look:
I bought these shoes for my daughter who just graduated from law school! She is referring to them as "the cute ones". They are not only good looking, but comfortable, true to size and much cheaper than Burberry ballerina flats! There is no one like Zappos when comes to wide choices and amazing service! Thank you again Zappos team! We love you and wish you well!
2009-07-15 07:31:50 UGG Retreat
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
I love these shoes! They run about a half size small but other than that, they are worth every penny! They are comfortable and fashionable! What more could you want?
2009-07-01 14:45:26 UGG Retreat
Reviewer:
Anonymous
from Chicago
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Great shoe -
Yes, it's a shoe, not a slipper. You will feel completely comfortable wearing this outside and in public. Very comfy, although the inside corner of shoe was really rough...I took a nail file to it and it's fine now.
2009-06-23 12:40:06 UGG Retreat
Reviewer:
Sherry
from San Francisco
Overall:
Comfort:
Look:
I ordered these on Sunday standard shipping and Zappos upgraded my shipping for free so I had them today (Tuesday!). I am very picky about loafers and always have a difficult time finding ones I like that I can wear with jeans or a dress as I tend to prefer low heels or flats. I ordered these in Black Patent and they are just what I was looking for. They are very comfortable and look great on. I have several pairs of UGG boots which I love so I trust the UGGS brand. The price is worth the quality. Once again Zappos delivers quality and excellent customer service.
Other brands recommended by reviewer: UGGS
2009-06-12 07:10:50 UGG Retreat
Reviewer:
Elena B.
from Rhode Island
Overall:
Comfort:
Look:
I hesitated to order these shoes because of the price but I have been buying cheap shoes all my life and throw them out each year because they fall apart. My feet are pretty wide in the front but I have a thin heal. I just got these in the black patent leather and tried them on and have not taken them off yet! VERY comfortable from the first time trying it on, no break in period, I can wear these all the time. Well worth the money and the quality. This is a keeper and I'd love to buy it in different colors. You will not regret this purchase.
Other brands recommended by reviewer: Dansko
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 |  | All too often people log only complaints with companies for doing something wrong, but few take the same time to acknowledge the good. I received an email that my order was upgraded to priority shipping for no other reason than to say “Thanks for the business.” These are the kinds of things that totally win over customers, getting something extra when all you expect is the normal. Thanks for the added bonus, you've got a new loyal customer who has already mentioned this to several co-workers today. |  | ~ Tim H., October 20 2009
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