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| Customer Rating/Review
Salomon XA Canvas Premium
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2009-08-03 14:50:06 Salomon XA Canvas Premium
Reviewer:
Anonymous
from Boston, Ma.
Overall:
Comfort:
Look:
I'm a big fan of Salomon shoes. They have high arches and are somewhat narrow, which fits my foot type perfectly. I bought these shoes for a two week vacation where, while I wasn't hiking, I was walking through cities all day. The canvas is very breathable, yet has enough stiffness to provide great support; it took no time to break in. The sole is comfortable without being very stiff, such as you might find on a lot of shoes from boot manufacturers. The only (very slight) problem that I have is that the distinctive Salomon pattern along the side is actually stitched in. Where the stitches are wide, near the laces, they quickly began to loosen and lose their shape. It's a very slight cosmetic issue and takes nothing away from the comfort of these excellent shoes.
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 |  | All too often people log only complaints with companies for doing something wrong, but few take the same time to acknowledge the good. I received an email that my order was upgraded to priority shipping for no other reason than to say “Thanks for the business.” These are the kinds of things that totally win over customers, getting something extra when all you expect is the normal. Thanks for the added bonus, you've got a new loyal customer who has already mentioned this to several co-workers today. |  | ~ Tim H., October 20 2009
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