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| Customer Rating/Review
Gentle Souls Cupid's Heart
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look: 
2009-09-01 07:08:35 Gentle Souls Cupid's Heart
Reviewer:
Anonymous
from Michigan
Overall:
Comfort:
Look:
I bought these in black. They do run short, but the width is true to size. I usually wear a 9, but got them in the 9.5. I'm happy with them!
Other brands recommended by reviewer: dansko
2009-08-13 09:51:08 Gentle Souls Cupid's Heart
Reviewer:
Anonymous
from Midwest
Overall:
Comfort:
Look:
I wanted to like these. The footbed does feel comfortable. However, the placement of the straps made them, for me, difficult to keep on my feet when walking! Plus, the leather is 'raw' and ouchy. I don't see the sense in going to the trouble of building a comfortable footbed filled with flaxseed or whatever, and topping them with tortuous straps. Maybe mounting Foot Petals or something would solve these problems, but they weren't quite cute enough to warrant the extra effort. I may try other styles in the line.
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 |  | Dear Zappos,
I'm impressed! Few companies care about customer service anymore because they seem to believe they have American consumers "over a barrel." Why provide good customer service when they don't have to? At least goes the thinking. I deplore talking to "Customer Service" representatives in overseas. I don't understand them and they don't understand me. And they don't solve problems, they just read from printed cue cards. So...THANK YOU for caring about customer service. It DOES matter to me, it DOES matter to the American public. Next time I need shoes, you'll be the first place I shop.
Patricia R. |  | ~ Patricia R., November 16 2009
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