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| Customer Rating/Review
Brighton Ashbury
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-10-02 19:54:25 Brighton Ashbury
Reviewer:
Janet R
from Oak Ridge, NC
Overall:
Comfort:
Look:
I've been a Brighton fan for years so when I got that "over-40" need for reading glasses, I turned to Brighton to keep me from looking like the typical drugstore reading glass gal. I just love these glasses! They are so incredibly cute, I wouldn't mind wearing them all the time, not just for reading! They are very elegant and classy looking. I may buy a second pair just to have a back-up!
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 |  | I just wanted you to know that Zappos.com "wowed" me recently. I have been looking to improve the customer experience in my company for years, but until recently haven't
taken the necessary steps to make it happen. In the last month I have contacted many well known customer service businesses to foster ideas on how to better care for our customers, and ZAPPOS.com has risen to the top for me. You not only sent me some of your 2008 Culture books, but you didn't charge me a cent, and I made sure that I presented this fact to the team at our daily morning huddle. I was also most impressed that Tony signed the book(s)!!! Wow. I want our company to be known as following ZAPPOS.com's lead, and be better at caring for the whole individual as we care for their health needs. Thanks again, we're already discussing new core values thanks to ZAPPOS.com. I would like to send the results of these to you as my way of thanking your company for motivation to get better. Sincerely, Dr. J.W. |  | ~ Dr. J.W., September 25 2009
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