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| Customer Rating/Review
Rafters Cascade
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-04-24 12:58:49 Rafters Cascade
Reviewer:
Anonymous
from Vermont
Overall:
Comfort:
Look:
Disappointed. These are very different from the version I purchased 4 years ago and which I'm still wearing. The primary difference in this new version is the a lack of length on the adjustable velcro fastening straps over the toe area and across the ankle. I was able to fasten them, but only at the very tip of the velcro and only very tightly. There is no room for loosening at all. Also, the padding over the plastic strap connector, across the toe strap and in the back of the heel is missing from this version. I don't have large feet, but these are truly unwearable because they are unfastenable in the areas mentioned.
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 |  | I have told friends and family about Zappos and it was just because the service has been wonderful. As a 63 year old, I recall the super service given in the old department stores. I mourned the loss of that quality service as stores cut back, closed, went mall, outlet, superstore, online. Zappos translated that old time service to the internet, and even improved that quality service. And a young shoe store guy told me about your company. |  | ~ , August 30 2009
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