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| Customer Rating/Review
Garmont 9.81 Race
Number of reviews: 3
Average customer ratings:
Overall:
 Comfort: Look:
2009-07-31 09:28:25 Garmont 9.81 Race
Reviewer:
D Memmott
from DC area
Overall:
Comfort:
Look:
I actually love these shoes. They are super comfortable to me. I bought them because while at an outdoors store I tried on a bunch of boots and the ones that I ended up buying were Garmont. When looking for a trail shoe I tried on pretty much every brand but kept thinking that I really liked the way the Garmont boots felt. So I took a chance and bought the 9.81s and I\\\'m sold. They fit me well and feel natural to my foot. They do run a half size small though. I had to exchange the first pair so keep that in mind.\\r\\n\\r\\nVery light and breath well. If you need a lot of support then these might not be the shoe for you.
2009-07-04 09:43:57 Garmont 9.81 Race
Reviewer:
David F.
from Belvedere, CA
Overall:
Comfort:
Look:
These cross trainers are as stable and comfortable as they are attractive. The fit is perfect at 41 European and there are other attractive features not found on the comparable name brand shoes on the market. These include speed lacing, an extra pair of laces in case you wear out the originals and finally, a pull-on strap at the back to facilitate entry. I wear these shoes running indoors and out as well as at the gym. They even feel good in the cheap peddles of the stationary bikes from life fitness and precor. Finally, don't be put off by the color. The bright red keeps you aware of your foot position and helps keep old guys like me from falling down.
Other brands recommended by reviewer: Better fit than Nike and as solid as an Oakley.
2009-05-28 14:17:21 Garmont 9.81 Race
Reviewer:
Jason B.
from Bend, Oregon
Overall:
Comfort:
Look:
I have really liked Garmont shoes for several years. These were purchased as a replacement for my pair of Nagevi (1st generation). Most Garmont shoes seem to run true to size and for me that's a mens 10. However, I think largely due to the toe box on the 9.81 Race being a little narrower these required that I go up a half size, which worked perfectly. The Nagevi offered more support, better impact resistance and are overall stiffer and heavier. I used them on a 47 mile day hike across the Olympic range, not something I would do in the 9.81 Race as I think they are a little too soft and might cause more foot fatigue. Nonetheless their lightweight is much appreciated for most of my outings and training.
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 |  | Hi Fabulous Zappos Team: Allow me to introduce myself, my name is Barb and I just finished reading an absolutely delightful article about your company and corporate culture. I was so genuinely impressed that I wanted to send you all a note of thanks. Thanks for being the genuine article! My entire adult work life I have tried to promote a happy, customer focused work environment. While I have always been extremely productive from being authentic and caring, certain supervisors looked at my ways as being suspect and a little weird. Yes, it's true they felt a respectful, caring attitude was a waste of time and actually did not care if their current customers were satisfied. How they didn't equate that current happy customers equals monetary success now and later through referrals is still beyond me. They also never "got it" that their incredibly high employee turnover cost them dearly. Trained, happy people produce positive results. I worked with a company as a manager for the past 8 years that went through 29 managers in the 2 locations closest to me in my 1st two years of employment. Finally I decided to leave after not being able to effect positive change in my boss. Amazingly at Zappos the positive goes CEO down and back up - way to go! Being the eccentric optimist I am, I left my job and figured I'd have a great job in no time. Unfortunately, I am still looking for a positive, proactive position and was getting a little blue until I read the article tonight about Zappos. The great news is that my faith has been restored. There actually is a company that values what is really important and not just in a PR lip-service kind of way. I wish you all enormous success, big bucks, and happiness. I hope that your corporate culture spreads out like wild-fire to other businesses so that people like me who live it and believe it can experience it in our careers. If my husband wasn't off serving in Iraq, I'd probably be there beating down the door for a job, but it is in extremely bad form to sell the house and move away while the husband is out of the country for a year.
I most sincerely appreciate: Your Zappos core values that you really follow. Your supporting your employees to learn more, be happier
and spread happiness. And that you promote customer service, not the usual customer DIS-service people I often get on the phone. P.S. Here are 3 of my Barb-ism's 1. Manners and smiles are free - so everyone should have them. 2. Mr. Smiley face is the most handsome man I have ever seen (my apologies to any male models at your company) 3. You can never go wrong with shoes! Cordially, Barb Y. |  | ~ Barb Y., August 25 2009
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