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| Customer Rating/Review
BCBGeneration Warren
Number of reviews: 4
Average customer ratings:
Overall:
 Comfort:  Look:
2009-07-14 19:18:42 BCBGeneration Warren
Reviewer:
Diane
from Minnesota
Overall:
Comfort:
Look:
I love my shoes! They fit just as they were described. I tell all my friends to buy their shoes at Zappos!
2009-07-14 19:13:36 BCBGeneration Warren
Reviewer:
Diane
from Minnesota
Overall:
Comfort:
Look:
I love my shoes. Every time I order from Zappos I am never disappointed. If the shoe does not fit, there is a no hassle return policy and it is free shipping to me and back if I don\\\'t like anything about the shoe I have ordered. The description is always accurate with every shoe. I have been a loyal customer for many years and have told all of my friends to shop with Zappos!!!
2009-06-22 07:31:58 BCBGeneration Warren
Reviewer:
Adriann
from Roswell, New Mexico
Overall:
Comfort:
Look:
Love these shoes! They are very comfortable - the heel isn't too high, but super sassy! Great summer look! I wear them several days a week to work and then out at night.
2009-04-13 19:39:37 BCBGeneration Warren
Reviewer:
Anonymous
from Griffith, IN
Overall:
Comfort:
Look:
Super cute...super sexy...and surprising comfy...I wore these all day...to church...the mall....then out-and feet feel fine. Because of the platform, it doesn't feel like walking on a 4 1/4 heel...almost like walking in wedges. I wear a 9 1/2 but got it in a 10 and it fits just fine, and I have a wide foot. I definitely recommend this shoe, bcbgirls are usually uncomfortable to me...but this shoe broke the mold.
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 |  | Dear Zappos, I just wanted to send a quick note to tell you that I will be a loyal customer for as long as you exist! I have never once had a bad experience with Zappos.com and have found even returning a product is pain-free. Many people find buying shoes online to be a process that is a hassle based on shipping costs and not getting a chance to see the shoe actually on their foot, but you have done a tremendous job not only making shipping easy, and FREE, but also providing a number of angles for a shoe online so it can best be represented without physically holding it. I have purchased numerous shoes, sandals and boots from Zappos over the years and have never once been disappointed. Most recently, I was upgraded to expedited shipping for free on my most recent purchase, which again pointed out why I love Zappos so much! My educational background is a degree in marketing as well as an MBA focused in strategic management, which makes me extra critical of things like customer service as well as other business functions. Zappos always comes up as my example of companies who are doing things right and charting their own path to success. I recommend your site to people all the time and hopefully they will experience the delight I have come to know as 'the norm' when dealing with Zappos. Thank you to everybody there for their hard work, dedication and emphasis on the customer. It is not going unrecognized and you have me hooked for life! Well done and I look forward to many future purchases! Most Sincerely, Ryan S. |  | ~ Ryan S., October 26 2009
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