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| Customer Rating/Review
Kid Express Alma (Infant/Toddler/Youth)
Number of reviews: 1
Average customer ratings:
Overall:
Comfort: Look: 

 2009-09-17 05:58:56 Kid Express Alma (Infant/Toddler/Youth)
Reviewer:
Deb G
from debgordenstein@aol.com Overall:
Comfort:
Look:
I am clicking my heels, pardon the pun. My shopping experience at Zappos is how internet shoppingis supposed to be. I am so tired of running from shoe store to shoe store to outfit my five kids in shoes. Zappos not only has thousands of styles but the orders show up the NEXT day! and the prices are competitive.
Other brands recommended by reviewer: Lelli Kelly, Uggs, Adidas
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 |  | I just wanted to thank you for being so wonderful. Last week I ordered a pair of shoes but when I got them home the color didn't match so I needed to return them. What I didn't realize was that when I shipped them back to you, my cell phone charger was also in the box. The last couple of days I have been going crazy looking for it. But to my surprise it showed up today. My UPS driver just dropped off a tiny Zappos box. As I opened the box knowing that I hadn't ordered anything, I was amazed and grateful to find the charger in there. This little gesture just proves how much your company goes above and beyond for their customers and I for one truly, truly appreciate it. When you say "We are always here for you" you really mean it! I love your company, site, and all you stand for and do for your customers. I can't thank you enough for making my day! I hope you have a wonderful weekend!
Lisa H. |  | ~ Lisa H., September 12 2009
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