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| Customer Rating/Review
Charles by Charles David Palma
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look:
2009-07-13 00:22:27 Charles by Charles David Palma
Reviewer:
Amy McGeever
from New York
Overall:
Comfort:
Look:
These glads are comfortable and stylish, but they're very poorly made and my pair is already ruined. After only 3 wears the front of one of the sandals got scuffed and the sole of the sandal just ripped apart. The inside of the sole appears to be made of cardboard - flimsy and cheap. Really poor quality and especially disappointing given the price.
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 |  | Hi there Zappos, I just got my tracking number for a jacket I ordered yesterday, went to the UPS website and saw that it was out for delivery. After placing dozens of orders through Zappos, processing a few returns, and contacting customer service by phone a few times, one would think that my overwhelming love of you guys would wear off. But, it hasn't; it only gets more intense with every positive experience (which has been each and every Zappos experience I've had). Anyway, I think you should have a testimonial submission function on your site – I would probably fill one out after every order. Thanks so much for having such solid, customer-forward practices, for making things so easy, and for having the best customer service on or off the internet. |  | ~ Mimi G., October 19 2009
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