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| Customer Rating/Review
Keen Venice Pack
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2009-08-10 12:21:10 Keen Venice Pack
Reviewer:
Anonymous
from Massachusetts
Overall:
Comfort:
Look:
This backpack is great except for one part: The zipper on the small outer pocket. The placement of the pocket is great, and the size is right, but the zipper goes in one direction. I like the bag a lot but have found this zipper to be inconvenient.
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 |  | Zappos rocks, you so made my nine year old son’s day. We went looking for new DC shoes last Sunday and spent 3 hours only to find out that his shoe size was 6.5 right between boy’s and men's. The stores had no selection in either. We were told by one salesperson that most boys skip that size so they don't carry many. He was very disappointed, I suggested ordering from you guys that night and he didn't want to wait for shipping. I told him Zappos was quick, but he wanted to try stores again, so we did on Tuesday evening and came home empty handed again. We got online, ordered a pair he liked (there were so many to chose from in the size we needed) at 9:30 that night. Of course he was all about when would they be here, again I told him how quick you are at shipping and that probably Thursday at the latest Friday. He came home from school on Wednesday and they were on the front porch. He was so happy!!! Loved the shoes and can't wait to order another pair. I have told other people how fast they got here and no one believes that is even possible. I don't know how you do it, but thanks so much. You're the best. I know when you’re a kid you don't want to wait for new shoes, now my son knows you don't have to. Nancy N. |  | ~ Nancy N., September 23 2009
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