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| - Fit Survey:
- 84% of Fit Survey Respondents said this shoe
"Felt true to size". - 86% of Fit Survey Respondents said this shoe
"Felt true to width". - 84% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Keen Naples )
Write an online review and share your thoughts with other Zappos.com customers!
| 84% of Fit Survey respondents said this shoe "Felt true to size"
86% of Fit Survey respondents said this shoe "Felt true to width"
84% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Keen Naples
Number of reviews: 72
Average customer ratings:
Overall:
 Comfort: Look:
2009-11-22 05:46:41 Keen Naples
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I went on the Keen website to order these sandals but they were out of stock & referred me to Zappos. I love these shoes and Zappos shipped very quickly. These shoes are especially good if you have "problem" feet & require a non-flexible sole. They provide great support because they have what one might call a "built-in orthotic." Love these shoes!
2009-11-20 16:35:59 Keen Naples
Reviewer:
Gail
from Boca Raton, florida
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I love these sandals. The light tan color goes with everything. I usually can't walk much in sandals because they don't have enough support under the ball of my foot (I'm used to wearing custom orthotics). I can walk around shopping, etc. all day in these sandals, no problem.. The only drawback is that I wish they would have put some elastic in the ankle straps so I could just slip them on without using the annoying buckle.I pull it on without using the buckle now and am stretching the straps out. I'm still going to order another color!
Other brands recommended by reviewer: Colombia
2009-11-02 11:17:00 Keen Naples
Reviewer:
Anonymous
from Boston
Overall:
Comfort:
Look:
I love these sandals. They were very comfortable right out of the box with no break-in time, and true to size. Great for long days of touring cities with a little style.
2009-10-23 18:29:32 Keen Naples
Reviewer:
Anonymous
from CA
Overall:
Comfort:
Look:
Pros: I like the style of this shoe. The sole is very comfortable and cool. Cons: Really poorly made! I was surprised by the quality considering the price and that it is made by Keen. All the stitching is coming loose. The buckle is annoying. It is hard to take off because the strap keeps getting caught in the buckle. It is also hard to do up and align the buckle with the hole in the strap. This has really frustrated me.
2009-10-13 08:34:37 Keen Naples
Reviewer:
Leslie J
from Delaware
Overall:
Comfort:
Look:
I really wanted to love these sandals because they are super-cute. However, they ran way big for my foot and I had to send both the 7.5 and 8 back. I usually wear an 8 in Keens and have 2 pairs currently that I wear all the time and am thrilled with. This sandal is just loose across the top of the instep with no way to adjust the top straps (only the ones around the ankle). I have a medium width foot, not narrow, so I don't know how this has not been a problem for other people. Oh well, lucky them. It is a very good looking sandal!
2009-10-10 08:45:21 Keen Naples
Reviewer:
Sabrina
from Eugene, Oregon
Overall:
Comfort:
Look:
These shoes are very comfortable, except for the leather strap part near my left small toe. It rubs on the little toe after wearing the shoes for 7+ hours. It might just be a glitch with the stitch however. Aside from that, these shoes are comfortable. People say that all the time about shoes, but I can attest to this because it is difficult for me to find comfortable shoes because of my bunion. I bought another pair of Keens and while they are comfortable, they are not as comfortable as these shoes, minus that stitch rub.
Other brands recommended by reviewer: For comfortable shoes, try Earth shoes. I love them -- especially for my painful bunion.
2009-10-10 07:03:19 Keen Naples
Reviewer:
Anonymous
from North Carolina
Overall:
Comfort:
Look:
These sandals are great. I am a teacher and on my feet all day. As others have said in reviews there is no break in time for these shoes. I ordered the wrong size but there was no problem returning. I just called and the next day I had the size I needed. The best customer service I have ever encountered.
2009-09-26 06:03:42 Keen Naples
Reviewer:
Bonnie
from Stillwater, Okla
Overall:
Comfort:
Look:
I needed a shoe to provide support and keep my feet cool while traveling in Spain and Portugal. The Keen brand has been very satisfying for travel in the past. This sandal gave me the firm sole and arch support which I needed for my 2 weeks of travel. The straps are somewhat loosely fitting which also kept my feet cool.
2009-09-12 17:28:41 Keen Naples
Reviewer:
Lori K
from Oregon
Overall:
Comfort:
Look:
Love my Keens. Comfortable, supportive and true to size. I am a teacher and can easily wear them all day.
2009-09-09 02:43:45 Keen Naples
Reviewer:
Anonymous
from NY
Overall:
Comfort:
Look:
Sturdy, stylish, comfortable shoes. No need to break them in; they fit great right away, with never a rub or a blister.
2009-09-03 11:26:40 Keen Naples
Reviewer:
Anonymous
from West Virginia
Overall:
Comfort:
Look:
I love these shoes. A great combination of comforable and attractive. Love the color. I like to think that a neutral sandal makes my legs look longer.
2009-08-31 16:38:04 Keen Naples
Reviewer:
Anonymous
from San Francisco, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Good sandal! I'm very pleased with these sandals. They fit well, were comfortable out of the box, and the sole is supportive and cushy. I got them just in time for a vacation spent mostly at the beach, and I wore them every day quite happily. They're quite nice looking, although just a tiny bit more rugged than I'd hoped; not sure I'd wear them to the office with skirts/dresses. But an excellent summer sandal, overall.
2009-08-29 18:31:42 Keen Naples
Reviewer:
Pat Mullally
from upstate NY
Overall:
Comfort:
Look:
This is a fantastic sandal, comfortable from day one. You won't have to break this one in. You'll be reaching for these every time you go out. Great sandal; just wish the red was a little redder.
Other brands recommended by reviewer: I find Keen sandals to be some of the best around.
2009-08-24 19:55:34 Keen Naples
Reviewer:
LOLA M
from PUEBLO, CO
Overall:
Comfort:
Look:
These sandals are the best! No breaking in time at all. Very comfortable at first wearing. They look very cool with skirts, shorts and jeans. And Zappos has the most outstanding customer service.
2009-08-21 05:37:16 Keen Naples
Reviewer:
Anonymous
from Florida
Overall:
Comfort:
Look:
This is the second pair of Keen sandals I've bought. I also have these in brown----and I love them! They are very comfortable with no breaking-in time. I've become a real Keen "fan." I've bought several pairs in the past couple of years and have been very happy with them. The width and length seem true to size in this sandal. I normally wear an 8 - and the 8 fits perfectly. I'd highly recommend these sandals!!
Other brands recommended by reviewer: Rieker Anti-Stress, Mephisto.
2009-08-20 13:22:52 Keen Naples
Reviewer:
Anonymous
from Massachusetts
Overall:
Comfort:
Look:
I love these sandals! They are cute, stylish and super comfortable. On a recent trip to Las Vegas, my feet were very sore from plantar fasciitis and I stopped in every store looking for comfort shoes. I found these, but not in my size. As soon as my trip was over I bought these shoes from Zappos. I have moderate to severe plantar fasciitis, a narrow, high arched foot and these sandals are perfect. I love them. I wear an 8 and I bought an 8; they fit perfect.
Other brands recommended by reviewer: Ariat
2009-08-20 12:53:10 Keen Naples
Reviewer:
Carol Ann O\'Connor
from Harrisonburg, Virginia
Overall:
Comfort:
Look:
Great shoes! If you love Keens, but just need something slightly dressier than the normal Keens sport sandal, this shoe is for you! It is extremely comfortable with the classic Keens footbed support. The lightweight dressy straps give it a more feminine appeal. Order them true to size; make sure your feet just lay within the outlined foot on the footbed. They may look a smidge large on your feet at first, but it gives room for your foot when you roll your toe when walking. All day comfort in a good looking shoe; I love 'em!
2009-08-12 08:36:02 Keen Naples
Reviewer:
Anonymous
from Lummi Island WA
Overall:
Comfort:
Look:
I like these sandals and they are very comfortable. I have already recommended them to my sister. I ordered a 1/2 size smaller than my other Keens, because I do not expect to wear socks with them. They are nice and wide, which I need. The sole is fairly rigid, which I also need, due to plantar fasciitis The arch support could be just a bit more, but it's not bad.
2009-08-12 05:55:11 Keen Naples
Reviewer:
Anonymous
Overall:
Comfort:
Look:
These shoes are great! They fit my feet perfectly. I have wide feet with a high arch and I find that Keen shoes fit me well. They have adequate arch support. I am comfortable walking in these for long periods of time. Also, these are a little more dressy than most Keens. I love the color. I was surprised at how many things they go with.
2009-08-11 18:11:49 Keen Naples
Reviewer:
Margaret Lucchesi
from South Elgin, Illinois
Overall:
Comfort:
Look:
I really love these shoes! My first purchase on Zappos and I will be a repeat customer. I tried on both the 8 and 8 1/2 because I go either way. The 8 were definitely the way to go. The leather loosens up a little so the are now a perfect fit. No blisters, rubbing, or pinching.
2009-08-10 11:29:30 Keen Naples
Reviewer:
Anonymous
from New York City
Overall:
Comfort:
Look:
These shoes were extremely comfortable from the first moment I put them on. They didn't rub anywhere nor was the width too narrow. The arch being my main concern in any shoe was wonderful for my high arch. My only complaint would be that I would have liked them better had the soles been a touch more cushioned. That would have made them complete, but even without that, I can walk for a very long time in these shoes.
2009-08-06 09:21:07 Keen Naples
Reviewer:
Anonymous
Overall:
Comfort:
Look:
I received these shoes the day after my order was placed and the box and packaging were in perfect condition. These shoes have exceeded my expectations. They took perhaps one day (if that) to break in and have not hurt my feet whatsoever. They are extremely comfortable, even after 8 hours on my feet. I wore them on vacation to Las Vegas where we walked almost all day long, and my feet always felt good at the end of the day. They are very practical and versatile. I like them because they can be worn for heavy walking but also for other occasions that aren't necessarily outdoors such as shopping, to work, or for a casual day/night out.
2009-08-06 08:23:11 Keen Naples
Reviewer:
Anonymous
from Connecticut
Overall:
Comfort:
Look:
These sandals were very comfortable. I used them to trek around England and Hawaii. The front straps have a bit of elastic on the end so if your feet swell from the heat the straps will stretch as needed. The bottom of the sandal has a tread comparable to a lightweight hiking sneaker and I was able to use these hiking in the mountains of Hawaii. The sandal also has good arch support. For summer use these are a durable sandal that is functional but also attractive.
Other brands recommended by reviewer: Birkenstock
2009-08-05 16:06:23 Keen Naples
Reviewer:
Angelia
from Oregon
Overall:
Comfort:
Look:
Absolutely the best sandal I've ever owned. This sandal gives maximum comfort and is stylish, too. The sandal is versatile and can be dressed up or down while showing pretty toes without toe cleavage. The leather is soft so no blisters during break in period. The inner shoe is a no skid surface and molds perfectly to the bottom of the foot. I wear these shoes daily! I walked for 5 hours shopping and my feet were not tired or sore. I will definitely keep buying the Keen products. They're amazing!
Other brands recommended by reviewer: Teva
2009-08-04 07:24:59 Keen Naples
Reviewer:
Anonymous
from Virginia
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Most comfy shoes ever! Probably my favorite pair of shoes ever! I have all kinds of foot problems; a bunion, feet that overheat easily and these shoes feel like walking on a cloud! So great, I've got 2 pairs! I practically live in them! Love these! And they look great with everything!
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 |  | I know many times all you hear about are complaints, but this note is just to let you know that out of all my experiences with websites and purchasing online (which I do a lot of), your website, your ordering process, and your return process is the easiest I have ever experienced. I just a placed an order, and it was just like “1, 2, 3,” and I had made my purchase. I have ordered from you before, and unfortunately had to make some returns, but it was a breeze to return. Don't think I will ever purchase shoes from another retailer again. Thank you for such pleasant experiences!!
Madeleine S. |  | ~ Madeleine S., September 14 2009
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