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| Customer Rating/Review
J. Reneé Aurora
Number of reviews: 2
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-02 06:48:54 J. Reneé Aurora
Reviewer:
Anonymous
from Boston, MA Overall:
Comfort:
Look:
These are the perfect dress shoes for formal functions. I struggled for a long time to find dark, dark navy shoes. Not only were these a great dark color, but the detailing makes them perfect for formal functions. The fit was right on, and the shoes were comfortable for hours of standing, walking, and dancing.
 2009-10-07 09:33:48 J. Reneé Aurora
Reviewer:
Anonymous
from New York Overall:
Comfort:
Look:
Beautiful, very dressy shoe. Looks really nice on the foot. The only problem is that the heel is deceiving. It looks wide but it actually gets narrower and ends in a small point which is not very comfortable for walking. If not for this, the shoe would be perfect.
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 |  | I wanted to thank you for the incredible customer service you've provided in recent weeks. When my pair of boots arrived in less than perfect condition, I had hoped to exchange them for a new pair. Unfortunately, you were out of stock. A wonderful representative offered tips on how to clean up the boots, offered to search other stores to see if they had the boots in stock, and even asked if I would like a refund before returning the boots! I decided to keep the boots for a few more days, as I was not interested in purchasing from another retailer. Luckily, Zappos received more boots in stock within the week. Another rep sent my order straight away and ensured that the new pair were in perfect condition. Best yet - they sent the new pair with overnight shipping! I can't thank you enough for your wonderful service! Youre the best. Robyn C. |  | ~ Robyn C., August 27 2009
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