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| Customer Rating/Review
Columbia Bugaboot Thermo
Number of reviews: 1
Average customer ratings:
Overall:
Comfort: Look: 

 2009-11-04 15:29:00 Columbia Bugaboot Thermo
Reviewer:
Terry S
from Hayden, Idaho Overall:
Comfort:
Look:
I appreciate the fast shipping and the look of the boot is just as pictured! As for being lightweight, I really don\'t think you can say 32 ounces is lightweight and the boots feel a little less than a half size shorter than normal size 13 boots! The shaft height listed is 8 inches! I don\'t know where you measure from but the shaft height is at least 9 inches and the height from bottom of heel to top of boot by the laces is 11 inches! This probably should be stated! The boot is also hard to get on even after loosening the laces all the way! Overall, I haven\'t tried the heat yet but I will probably have to keep the lacing loose so as not to rub against my ankles! This is ny major concern with these boots!
Other brands recommended by reviewer: Asolo Boots!
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 |  | I can't thank you enough! I have always had a difficult time finding comfortable shoes because I have a very narrow foot. I now have a medical foot issue that has progressed to the point of needing to replace nearly all of my shoes with relatively flat, well-made (translation: expensive) shoes to enable me just to walk without excessive pain. Needless to say, it is difficult to know immediately if a given shoe will both fit my narrow foot and not cause a great deal of pain after an hour of wear. Your free-return policy has been a true blessing to me. It is not easy to spend $170.00 on a pair of shoes that may hurt my feet after an hour and be unwearable if those shoes cannot be returned easily. The specialty shoe store in my area is great, but they offer a limited selection and any special orders can only be returned with a 15% restocking fee. Other online shoe stores require me to pay the return shipping fee and cannot begin to match the customer service that you provide. This can get costly and time consuming when one has the type of issues I have and needs to replace an entire wardrobe of shoes with well-built shoes. I have to say, even if I did not have foot issues, Zappos would be my shoe store for the selection and great customer service alone. Additionally, you offer such quick shipping, the best customer service I have found in as long as I can remember and great selection. I am incredibly happy that I was told about Zappos. You have simplified this part of my life, and believe me, with my foot pain, that is a very large part of my life. I have written other thank you notes to Zappos as well, but I wanted to send a special note of thanks for the quick shipping. I will continue to rave about Zappos to friends and family! Thanks again, Barb D. |  | ~ Barb D., September 28 2009
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