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| Customer Rating/Review
Umi Kids Belledonne (Toddler/Youth)
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-11-12 06:01:31 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Keri\'s M
from Puyallup, WA
Overall:
Comfort:
Look:
These shoes are adorable! It took me forever to go through the seemingly endless inventory on Zappos to finally narrow down and choose them, but I'm so glad I did. The boots were very true to size, with a very cute look. They are lightweight, so my daughter who is a tomboy can run on the playground and climb the bars in them, but still look stylish. It gets very wet and chilly here in the Fall, and the boots keep her feet very warm, without making her too hot. I've always purchased the Ecco boot in the past, but she has outgrown the style we loved so much, and this fit the bill, err...foot! Don't hesitate to buy these! She put them on as soon as they got here and wore them around the house until bedtime. Zappos rocks! Umi rocks, too!
2009-10-15 20:26:17 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Anonymous
from Seattle
Overall:
Comfort:
Look:
I ordered the brown ones for my 7-year old. The boots are very cute, flexible and soft, BUT very narrow and low. My daughter has pretty standard feet size 1.5, but she could hardly put on boots size 2. We had to return them.
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 |  | Dear Zappos, My daughter (Morgan) is a student at Ohio State University.
Approximately one month ago she had emergency gall bladder surgery. On Tuesday, September 15th, she had a follow up with her surgeon before she was to leave to move into her dorm on Thursday, September 17th. At the appointment, the surgeon advised that under no circumstances was she to lift over ten pounds until the end of October. We were told to that she would have to use a rolling book bag. My friend highly recommended Zappos.com. On Tuesday, September 15th, Morgan and I picked out a book bag from Zappos. Morgan was so anxious to place her online order, she did not choose the priority shipping option. I called Zappos within 15 minutes of her placing the order. Your customer service rep was very kind and far exceeded my customer service expectations by making me a VIP and offering to waive the
overnight fee. I was very impressed and very grateful. The bag arrived overnight as promised, but it was too small. I hated to return the book bag because your rep had been so kind. Yesterday, a beautiful get well bouquet arrived at our home for Morgan. It was from Zappos! There is no way I will return that bag without picking something else out from Zappos. In addition, I want EVERYONE to know what a wonderful company you are. I am so impressed and cannot thank you enough Zappos! Also, thank you for giving me the e-mail address to send my feedback. THANK YOU ZAPPOS! BTW - Morgan is doing great! Go Bucks! |  | ~ Elaine C., September 26 2009
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