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| Customer Rating/Review
Nina Fortune
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-06-16 18:15:09 Nina Fortune
Reviewer:
Pat S.
Overall:
Comfort:
Look:
After reading the reviews and searching for the right color shoes, I ordered a pair of silver Nina's sling backs for my daughter's wedding. The shoes were prettier in person and fit perfectly. I'm glad I measured my foot before ordering because they are about 1/2 size smaller than the average shoe. I wear a 6 1/2 but measured a 7 and they fit perfect and are so comfy. Timing of delivery was right on time and they came boxed with the cloth that you get in the stores which I did not expect...nice touch. They have an awesome return policy and free delivery so it was a win-win situation!
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 |  | My order was placed on a Thursday at about 4pm and the shoes were on my porch the same time the VERY next day. Right after I ordered them you sent an email stating that the order was being shipped out right away with NO EXTRA CHARGE TO ME. This excellent customer service must cease at once. I am just not used to it. The shoes were ordered for me to wear to my daughter's wedding and I was hoping that I didn't wait too long to find dressy shoes for my wide feet. The shoes are lovely and perfect.I have ordered from Zappos in the past and as I recall was equally pleased, and have spread the word about Zappos’ quality and customer service (esp. to my wide footed friends).
Thank you,
Ruth C. |  | ~ Ruth C., November 17 2009
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