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| | | Do you own this product? ( Steven Honour )
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| Customer Rating/Review
Steven Honour
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2009-07-07 19:15:23 Steven Honour
Reviewer:
Jo S
from Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Great looking gladiator sandal!
Pros: This is one of the best looking gladiator sandals I've found. I got a 38 & wasn't sure it would be the right size (I wear a 7.5), but when it came, it had 7.5 stamped on the sole & it was perfect. No sole slippage at all. Pretty comfortable - I wore them around the house for half a day and forgot about them. Cons: The straps go through soft suede loops that don't seem very durable & they may need replacement in the future. They're also kind of a pain to put on because of that. It took several minutes to buckle them - and I don't have problems with my hands or fingers. Fit isn't quite uniform. They feel slightly big around the sides but not across the toes or heels; people with wide feet might like them for this reason (mine are average). No punchouts on the straps so you just buckle it wherever you can push it through the braided leather strap, and there's no matching it to the other shoe. Sometimes I had to do it more than once to get the fit right.
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 |  | I have to let you know that I have been shopping online for years and have long admired your customer service, speed of shipping and extraordinary ease of returns. I have never had one issue with any of my purchases or returns. The level of prompt, efficient, and pleasant customer service that you provide overall is incredible. You have established a standard of excellence that I have not found with any other firm, either direct retail or online. I just received an email that you speed shipped my most recent order (without additional charge and not based upon any request by me) and turned it around in 1 day - truly remarkable. Thank you very much for the care and concern you show for your customers.
A very satisfied and long standing customer,
Joanne L. |  | ~ Joanne L., August 20 2009
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