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| Customer Rating/Review
Umi Kids Belledonne (Toddler/Youth)
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-11-12 06:01:31 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Keri\'s M
from Puyallup, WA
Overall:
Comfort:
Look:
These shoes are adorable! It took me forever to go through the seemingly endless inventory on Zappos to finally narrow down and choose them, but I'm so glad I did. The boots were very true to size, with a very cute look. They are lightweight, so my daughter who is a tomboy can run on the playground and climb the bars in them, but still look stylish. It gets very wet and chilly here in the Fall, and the boots keep her feet very warm, without making her too hot. I've always purchased the Ecco boot in the past, but she has outgrown the style we loved so much, and this fit the bill, err...foot! Don't hesitate to buy these! She put them on as soon as they got here and wore them around the house until bedtime. Zappos rocks! Umi rocks, too!
2009-10-15 20:26:17 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Anonymous
from Seattle
Overall:
Comfort:
Look:
I ordered the brown ones for my 7-year old. The boots are very cute, flexible and soft, BUT very narrow and low. My daughter has pretty standard feet size 1.5, but she could hardly put on boots size 2. We had to return them.
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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