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| Customer Rating/Review
Umi Kids Belledonne (Toddler/Youth)
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-11-12 06:01:31 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Keri\'s M
from Puyallup, WA
Overall:
Comfort:
Look:
These shoes are adorable! It took me forever to go through the seemingly endless inventory on Zappos to finally narrow down and choose them, but I'm so glad I did. The boots were very true to size, with a very cute look. They are lightweight, so my daughter who is a tomboy can run on the playground and climb the bars in them, but still look stylish. It gets very wet and chilly here in the Fall, and the boots keep her feet very warm, without making her too hot. I've always purchased the Ecco boot in the past, but she has outgrown the style we loved so much, and this fit the bill, err...foot! Don't hesitate to buy these! She put them on as soon as they got here and wore them around the house until bedtime. Zappos rocks! Umi rocks, too!
2009-10-15 20:26:17 Umi Kids Belledonne (Toddler/Youth)
Reviewer:
Anonymous
from Seattle
Overall:
Comfort:
Look:
I ordered the brown ones for my 7-year old. The boots are very cute, flexible and soft, BUT very narrow and low. My daughter has pretty standard feet size 1.5, but she could hardly put on boots size 2. We had to return them.
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 |  | I just wanted you to know that Zappos.com "wowed" me recently. I have been looking to improve the customer experience in my company for years, but until recently haven't
taken the necessary steps to make it happen. In the last month I have contacted many well known customer service businesses to foster ideas on how to better care for our customers, and ZAPPOS.com has risen to the top for me. You not only sent me some of your 2008 Culture books, but you didn't charge me a cent, and I made sure that I presented this fact to the team at our daily morning huddle. I was also most impressed that Tony signed the book(s)!!! Wow. I want our company to be known as following ZAPPOS.com's lead, and be better at caring for the whole individual as we care for their health needs. Thanks again, we're already discussing new core values thanks to ZAPPOS.com. I would like to send the results of these to you as my way of thanking your company for motivation to get better. Sincerely, Dr. J.W. |  | ~ Dr. J.W., September 25 2009
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