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| - Fit Survey:
- 82% of Fit Survey Respondents said this shoe
"Felt true to size". - 85% of Fit Survey Respondents said this shoe
"Felt true to width". - 78% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Rockport Westgrove )
Write an online review and share your thoughts with other Zappos.com customers!
| 82% of Fit Survey respondents said this shoe "Felt true to size"
85% of Fit Survey respondents said this shoe "Felt true to width"
78% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Rockport Westgrove
Number of reviews: 6
Average customer ratings:
Overall:
 Comfort: Look:
2009-05-23 18:28:56 Rockport Westgrove
Reviewer:
Anonymous
from Chicago
Overall:
Comfort:
Look:
Most comfortable pair of shoes I have bought. I work on my feet 12-15 hours per day and never really sit down. These shoes are soft, have a cushiony sole, and provide a lot of support. I highly recommend them. Was thinking about buying a second pair in brown.
2009-05-07 20:44:29 Rockport Westgrove
Reviewer:
Todd
from Alabama
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Good shoe mostly -
This would be a great shoe if it weren't for the clicking noise that developed quickly around the ball of the foot. I can't figure out what causes it but it drives me crazy. Other than that it is a comfy shoe and I wear it 5 days a week to work. Have to double knot the laces because they come loose often otherwise. Personally wouldn't buy again solely for the clicking noise but it's a quality shoe otherwise. Stiff at first but breaks in very nicely in a day or two. I've had these shoes for a few months now.
2009-03-16 07:26:28 Rockport Westgrove
Reviewer:
Anonymous
from Metro DC area
Overall:
Comfort:
Look:
These shoes were okay when first purchased, had adequate arch support and width. The quality of materials has been disappointing and the soles have developed a strange internal “snapping” noise when pushing off the toe. After taking out the insoles to look for uneven insertion or other issues that might cause this noise, none are apparent, but the insole has begun to split and separate at the glued sections, in only 2 months of wear, ~3 days/week. The laces constantly come untied, probably due to their material (a smooth nylon), and the soles feel somewhat hot when walking - they do not absorb shock as well as other solid rubber soles I have purchased. The uppers are satisfactory quality, though stitching to the sole is of middling quality. Arch support is moderate. I would recommend Keen casual footwear highly over these Rockports.
Other brands recommended by reviewer: Ecco, Keen
2009-02-17 14:15:18 Rockport Westgrove
Reviewer:
Ed S
from Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Higher Quality Rockport Shoe -
This costs more then the typical Rockport shoe, but you notice the difference between these Rockports and less expensive Rockports right away. This shoe is solidily constructed. Has good tread, nice removable insole, and non-paper footbed. The shoe is a bit heavier, but it’s not a flimsy cheap shoe like a lot of cheaper Rockports are. I wore it new out the box and it was very comfortable. The heel is a bit stiff and may cause discomfort if you have cheap thin shoes. The side rubber panel are shiny for some odd reason which make no sense on a dress shoe like this. I would buy this shoe again.
2008-12-17 10:39:26 Rockport Westgrove
Reviewer:
Rob
from San Diego
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Amazingly comfortable, great sales experience -
These shoes are better looking than I thought the pictures showed, and were extremely comfortable-they were a little snug at first, but broke in really easily the first day. Zappos shipped these to me in two days-best online shopping experience I have ever had. If you need a casual dress shoe that is supportive, provides excellent shock absorbing abilities, and just good overall comfort, these shoes are worth their weight in gold.
2008-10-19 01:14:18 Rockport Westgrove
Reviewer:
Maria
from Oregon
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
These are a great buy. My first day in these, I was on my feet and hustling for almost 9 hours and though my feet were tired, they were not in pain. I get tons of compliments on these when I wear them and would highly recommend them to anyone looking for something that can be casual or dressy...so cute and comfy!
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 |  | All too often people log only complaints with companies for doing something wrong, but few take the same time to acknowledge the good. I received an email that my order was upgraded to priority shipping for no other reason than to say “Thanks for the business.” These are the kinds of things that totally win over customers, getting something extra when all you expect is the normal. Thanks for the added bonus, you've got a new loyal customer who has already mentioned this to several co-workers today. |  | ~ Tim H., October 20 2009
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