 | |
 |
Do you own this product?
Write an online review and share your thoughts!
| | | Do you own this product? ( Diesel Kids Fiada (Little Kids/Big Kids) )
Write an online review and share your thoughts with other Zappos.com customers!
| Customer Rating/Review
Diesel Kids Fiada (Little Kids/Big Kids)
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-02-04 21:21:33 Diesel Kids Fiada (Little Kids/Big Kids)
Reviewer:
Anonymous
from Quarryville, PA
Overall:
Comfort:
Look:
Loved the style!
When I saw this hat I, immediately, knew that I just had to have this for my 6 year old granddaughter! When I tried to order it the smallest size was a child size 8-10. Since, I loved this hat so much I thought that if it was a little too big that she could always grow into it. When she tried it on it was so tight on her head that it kept popping off of her head. It is shaped narrower at the top than at the rim, consequently, it popped right off her head! I was so disappointed, but I just had to have this particular style. So, I called to inquire about sending it back. The person at Zappos was more than helpful and offered to send the next size up, right away. I was thrilled! Unfortunately, the size up was the same way. At this point, I just gave up and gave the hat to her 1 1/2 year old sister to wear. Zappos was absolutely the best about this from start to finish. By the way, my 6 year old granddaughter has a small head for her age, too.
 Top
 | |
|
 |  | To the Zappos work staff: Just allow me to say you are the epitome of legendary customer service make-my-day amazing. I turned to you for service because you have been so prompt and friendly with my previous orders. My latest order was somewhat urgent because I use a toaster oven for most of my hot meal preparations and my 10 year old machine suddenly burned out. I was willing to wait for a ground shipment of 3-4 days, but no, not only did you have the
item I needed in stock, but you e-mailed me that it will be priority shipped just because you like me as a customer! Jeez, make me feel special. Not only have I educated my friends and family how awesome you are, I just posted a notice on our company viewing board (7,500 employees) touting your services. Thank you for providing a positive kernel during a difficult time, Paula A. |  | ~ Paula A., October 29 2009
| Read more testimonials!
|
Submit a video testimonial!
| | | |
Canadian Shoppers