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| Customer Rating/Review
Hurley Cooper Giant Shoulder Tote
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look:
2009-09-10 17:37:35 Hurley Cooper Giant Shoulder Tote
Reviewer:
Katie
from New Hope, MN
Overall:
Comfort:
Look:
Perfect -
This bag is worth every penny! I bought it for the weekends that we jump in the car and head to the cabin for a few days. Easily fits 3 jeans, tops, a hoodie, and plenty more space for other personal items as well. It is not exactly blue, it is more aquamarine to me. I got my bag next day, awesome service! I love it!
2009-04-21 06:59:13 Hurley Cooper Giant Shoulder Tote
Reviewer:
Picky P
from McGregor, Texas
Overall:
Comfort:
Look:
Well made, roomy, multi-purpose bag -
This is a terrific looking bag that is well made and sturdy enough to hold almost anything. I stuffed it with beach items and gave it as a gift to my niece who was going on her honeymoon. It's lined with a sturdy waterproof lining and has two large zipper pockets. The straps are super strong and make it easy to carry. Well worth the price, you won't be disappointed in the quality.
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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