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 |  | Dear Zappos, I wanted to tell whomever is in charge that I really, REALLY enjoyed my experience with your website/company. You upgraded my shipping status at no additional charge to me and I received my shoes (which I love) the next day. I had NO problems with anything, and this has been my experience every single time with this company. Truly, there are not many other online companies that can offer the level of quality and service that Zappos provides. I just wanted to say GREAT job, and thank you so much. I will definitely, absolutely, recommend you to every person I know! Thank you so much, Tanvi P. |  | ~ Tanvi P., April 23 2009
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