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| - Fit Survey:
- 100% of Fit Survey Respondents said this shoe
"Felt a half size smaller than marked". - 100% of Fit Survey Respondents said this shoe
"Felt narrower than marked". - 100% of Fit Survey Respondents said this shoe had
"No arch support".
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| | Do you own this product? ( Kate Spade Fortuna )
Write an online review and share your thoughts with other Zappos.com customers!
| 100% of Fit Survey respondents said this shoe "Felt a half size smaller than marked"
100% of Fit Survey respondents said this shoe "Felt narrower than marked"
100% of Fit Survey respondents said this shoe had "No arch support"
Customer Rating/Review
Kate Spade Fortuna
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2009-05-18 12:28:00 Kate Spade Fortuna
Reviewer:
Anonymous
from Columbus, OH
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Stunning shoes, but the tiny straps hurt my feet everywhere.
Each strap had to be arranged on my foot separetely since they connect only at the middle of the shoe. I was looking for a blue metallic sandal, but these are not them. Try a half size larger or don't walk too far.
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 |  | Dear Zappos,
I'm impressed! Few companies care about customer service anymore because they seem to believe they have American consumers "over a barrel." Why provide good customer service when they don't have to? At least goes the thinking. I deplore talking to "Customer Service" representatives in overseas. I don't understand them and they don't understand me. And they don't solve problems, they just read from printed cue cards. So...THANK YOU for caring about customer service. It DOES matter to me, it DOES matter to the American public. Next time I need shoes, you'll be the first place I shop.
Patricia R. |  | ~ Patricia R., November 16 2009
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