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| Customer Rating/Review
Dr. Martens Penny Ring Sandal
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort: Look:
2009-06-02 22:54:20 Dr. Martens Penny Ring Sandal
Reviewer:
Veronica S. R.
from Ont., CA
Overall:
Comfort:
Look:
I love these shoes!! I'm about a size 9 1/2, I got a size 10, & it was perfect!! Dr. Martens are great shoes & this style was very hard to find in the stores.
2009-05-16 15:46:21 Dr. Martens Penny Ring Sandal
Reviewer:
Anonymous
from Chicago
Overall:
Comfort:
Look:
I am very pleased!!! First of all, I placed this order on a Wednesday afternoon & the shoes were here the next day!!! Free shipping... what can I say. Also, I totally lucked out on these sandals. I wanted to order my usual size 7, but it was out of stock so I ordered the 6. This was the best thing!!! My advice is to order down size, especially if you wear half-sizes. They fit perfectly & I am so satisfied w/ Zappos in every way. Thank you!
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 |  | Dear Zappos.com Staff,
I just wanted to send a quick thank you to all of you for being such a wonderful company. I have ordered from you several times in the past and have always enjoyed your wide selection, fast shipping, and easy return policy. However, while these are great attributes of a company, they don't usually inspire me to write feedback emails raving about the company. About a week ago, I wanted to order a pair of shoes I'd had my eye on for quite some time. I shopped around but, as usual, Zappos.com had the best price (and free shipping!). However, when I tried to order, neither you nor any other website I visited had the shoes in my size. I called your customer service number to find out if they had been discontinued. In my experience, these sort of help lines rarely produce any sort of useful information, so I don't usually expect a whole lot from them. I called at around 5:30am Eastern Time, and was thrilled someone actually answered the phone that early in the morning! That would have been enough to make me a happy customer, however in true Zappos.com form, my experience exceeded expectations. Not only was the representative friendly and helpful, he took time to check your inventory and find out if the shoes had been discontinued. Then, he checked out other websites to find out if they had the shoes in my size! After several minutes of searching, he was able to find one website with one remaining pair in my size. However, at that point I was so impressed with Zappos.com that there was no chance of me ordering those shoes from any other website! So thank you to Zappos.com and that customer service representative, whoever he is, for such stellar customer service! Keep up the great work!
Sincerely,
Amanda L. |  | ~ Amanda L., November 17 2009
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