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| - Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt true to size". - 94% of Fit Survey Respondents said this shoe
"Felt true to width". - 62% of Fit Survey Respondents said this shoe had
"No arch support".
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| | Do you own this product? ( Montrail Hardrock™ 09 )
Write an online review and share your thoughts with other Zappos.com customers!
| 81% of Fit Survey respondents said this shoe "Felt true to size"
94% of Fit Survey respondents said this shoe "Felt true to width"
62% of Fit Survey respondents said this shoe had "No arch support"
Customer Rating/Review
Montrail Hardrock™ 09
Number of reviews: 3
Average customer ratings:
Overall:
 Comfort: Look: 
2009-06-10 15:31:02 Montrail Hardrock™ 09
Reviewer:
PTJ
from Vancouver, WA
Overall:
Comfort:
Look:
Big time disappointment. Upsides: Wide forefoot. Solid toe guard. Low profile. Good traction in most conditions (nothing is good on slimy rock). Fairly light weight. Downsides: Flat as a board; no arch whatsoever. Stiff. Shallow toe box on the lateral side (though high on the medial side)so the little piggy that had none and the little piggy that went wee wee wee may get a rubbing from the stiff upper if you have less than perfect feet. Way too much volume (sloppy fit) in the midfood and heel area for my liking. The stiff midsole does not perform well with the wide heel area (slips easily and debris easily works its way into the shoe). I would rather wear my road shoes on gnarly terrain. The response I got from Montrail customer service regarding a defect was not customer service at all. They could take some lessons from Zappos. The shoes say Montrail on them, but it seems they're long gone. Welcome to Columbia Sportswear, where you pay more and get less.
2009-05-03 19:39:09 Montrail Hardrock™ 09
Reviewer:
Anonymous
from Fairfax, VA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Very little cushioning -
I only kept the shoe for a little while before returning it but 2 things bothered me. 1. Felt very flat like no arch or cushioning 2. My heel lifted out of the shoe like never before. Heal lift has never been a problem for me, but with this shoe yes. I suspect that the shoe is pretty stiff and thus the cause of the heel coming out. This might have changed if I kept the shoe and broke it in. Just for comparison I have had both the Leona divide and the continental divide and liked both of them very much.
2009-03-26 12:29:12 Montrail Hardrock™ 09
Reviewer:
Dan S
from Reading, PA
Overall:
Comfort:
Look:
Thank you Montrail, for turning one of the best trail shoes into a racing flat. This shoe has zero support and I would not use it for anything over 10 miles. I have completed 3 100 mile trail runs (MMT) all using the old Hardrock plus many other ultra races. Thanks again for destroying a great shoe!!!!
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 |  | Team Zappos, I ordered my shoes yesterday and was delighted to see that the shipping was upgraded free of charge. A very nice touch. However, I was astounded when I found the shoes at my front door this afternoon. How did you pull that off? No one is this fast… no one. Is there a flying caped Zappos team member drinking espresso shots all night moving shoes about the country?! WOW WOW WOW!!! TEAM ZAPPOS – YOU’VE JUST EARNED A CUSTOMER FOR LIFE. The only name in my book and blasted all over my face book and twitter is ZAPPOS because I ordered my shoes and ZAP, they were at my door. ABSOLUTELY ASTOUNDING OVER THE TOP, I’M DANCING AROUND IN MY NEW SHOES! Thank you, thank you, thank you for doing what you do. Bernie “Zappos for life."
|  | ~ Bernie , October 01 2009
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