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| Customer Rating/Review
Tsubo Doro
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-06-13 14:30:29 Tsubo Doro
Reviewer:
DeDe
from Southern California
Overall:
Comfort:
Look:
First off, I would like to thank Zappos for their extraordinary service, thank you. About this shoe, at first this shoe seemed very comfortable, but after actually wearing it around on my rug for while, I could feel the sole of the shoe on the ball of my foot. There isn't much padding at the ball of the foot; therefore, I could feel the grooves of the outside sole, which are hard. I don't think this shoe would be very comfortable after walking around on cement, and I need a shoe I can wear while walking on vacation. The problem may just be with my foot, but even so, this shoe will not work for me. The shoe looks great. I only wish the padding on the ball of the foot was as much as on the heel of the foot.
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 |  | To the Zappos work staff: Just allow me to say you are the epitome of legendary customer service make-my-day amazing. I turned to you for service because you have been so prompt and friendly with my previous orders. My latest order was somewhat urgent because I use a toaster oven for most of my hot meal preparations and my 10 year old machine suddenly burned out. I was willing to wait for a ground shipment of 3-4 days, but no, not only did you have the
item I needed in stock, but you e-mailed me that it will be priority shipped just because you like me as a customer! Jeez, make me feel special. Not only have I educated my friends and family how awesome you are, I just posted a notice on our company viewing board (7,500 employees) touting your services. Thank you for providing a positive kernel during a difficult time, Paula A. |  | ~ Paula A., October 29 2009
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