 | |
 |
Do you own this product?
Write an online review and share your thoughts!
| - Fit Survey:
- 84% of Fit Survey Respondents said this shoe
"Felt a full size smaller than marked". - 91% of Fit Survey Respondents said this shoe
"Felt true to width". - 71% of Fit Survey Respondents said this shoe had
"Moderate arch support".
|
| |
|
| | Do you own this product? ( Christin Michaels Arla )
Write an online review and share your thoughts with other Zappos.com customers!
| 84% of Fit Survey respondents said this shoe "Felt a full size smaller than marked"
91% of Fit Survey respondents said this shoe "Felt true to width"
71% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Christin Michaels Arla
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort:  Look: 
2009-11-23 13:15:44 Christin Michaels Arla
Reviewer:
Jenny
from Jacksonville,FL
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt true to width
The shoe is beautiful! Really compliments the foot, but it runs super small! I wear an eleven and of course ordered an eleven and my foot can't even go into the shoe, felt like I was trying on an eight. Too bad, though, because it is a wonderful shoe.
 Top
|
 |  | Dear Zappos.com Staff,
I just wanted to send a quick thank you to all of you for being such a wonderful company. I have ordered from you several times in the past and have always enjoyed your wide selection, fast shipping, and easy return policy. However, while these are great attributes of a company, they don't usually inspire me to write feedback emails raving about the company. About a week ago, I wanted to order a pair of shoes I'd had my eye on for quite some time. I shopped around but, as usual, Zappos.com had the best price (and free shipping!). However, when I tried to order, neither you nor any other website I visited had the shoes in my size. I called your customer service number to find out if they had been discontinued. In my experience, these sort of help lines rarely produce any sort of useful information, so I don't usually expect a whole lot from them. I called at around 5:30am Eastern Time, and was thrilled someone actually answered the phone that early in the morning! That would have been enough to make me a happy customer, however in true Zappos.com form, my experience exceeded expectations. Not only was the representative friendly and helpful, he took time to check your inventory and find out if the shoes had been discontinued. Then, he checked out other websites to find out if they had the shoes in my size! After several minutes of searching, he was able to find one website with one remaining pair in my size. However, at that point I was so impressed with Zappos.com that there was no chance of me ordering those shoes from any other website! So thank you to Zappos.com and that customer service representative, whoever he is, for such stellar customer service! Keep up the great work!
Sincerely,
Amanda L. |  | ~ Amanda L., November 17 2009
| Read more testimonials!
|
Submit a video testimonial!
| | | |
Canadian Shoppers