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 |  | Just want to add to all those positive comments you get. I received my first order today. I was pleasantly surprised with the "shipping upgrade", but more so with the prompt service and the EXCELLENT quality of the products I purchased. You've got me hooked. I will definitely be a return customer. Thank you! Many places could learn from you on how to give customer service. It's a dying art, but you got it right. My husband tells me all the time what a complainer I am, so when someone does it right, I notice that, too, and am not afraid to let them know. Good job, Zappos! The people who worked my order ROCK! Linda |  | ~ Linda, April 23 2008
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