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 |  | I just want to take a moment to thank you for such fantastic service and quality products. I've only been using Zappos for about a year, but I spread the word frequently to my family, friends, and colleagues about Zappos. I have big feet and I live in a rural area, so shoe shopping for me involves many miles and time to travel to a mall or store that MIGHT have the size and style of shoes I need. A few days ago I called with an account question and the gal that I spoke to talked to me like I was her neighbor, simply friendly and genuine. I truly appreciated that. I have no intentions of shopping for shoes anywhere else. Thanks again for all you do to make my life just a little less stressful. Kindest regards - Lisa M. |  | ~ Lisa M., May 22 2008
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